Customer Experience Manager Aviation

3 days ago


Espoo, Uusimaa, Finland QOCO Systems Ltd Full time
Become Part of Our Vision

We're QOCO Systems Ltd, a dynamic and international team on a mission to transform the aviation industry through smart, scalable SaaS solutions. As our new Customer Experience Manager Aviation, you'll play a vital role in delivering exceptional onboarding experiences to our customers.

Your Mission:
  • Develop and execute comprehensive onboarding strategies that meet customer needs and exceed expectations.
  • Cultivate strong relationships with internal teams and external partners to ensure seamless collaboration.
  • Drive process improvements and innovation, leveraging expertise in project management and technical understanding.
  • Communicate effectively with customers and stakeholders, providing clear updates and progress reports.
The Ideal Candidate:
  • 5+ years of experience in project management, customer success, or a related field.
  • Demonstrated ability to navigate complex technical environments and communicate effectively with technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills, with a focus on finding creative solutions.
  • Exceptional leadership and interpersonal skills, with the ability to build strong relationships.


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