Customer Experience Leader
5 days ago
About the Job:
The Head Coach position at Retailors requires an experienced leader who can drive sales growth, develop high-performing teams, and deliver exceptional customer experiences. As a luxury brand retailer, we strive to create a great place to work where contributions are valued and recognized.
Main Responsibilities:
Leadership & Team Development
- Develop and implement strategies for succession planning and employee development.
- Lead by example and maintain personal integrity.
- Collaborate with cross-functional teams to achieve business goals and objectives.
Store Operations & Customer Service
- Oversee daily store operations to ensure efficient and effective execution.
- Drive sales growth through effective scheduling, visual merchandising, and inventory management.
- Promote a culture of excellent customer service throughout the team.
Requirements & Qualifications:
- Minimum 3 years' experience in retail leadership with a focus on sales growth, team development, and customer service.
- Proven track record of delivering results in a fast-paced retail environment.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
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