Sales and Partnership Executive

2 days ago


Helsinki, Uusimaa, Finland Borderless Capital Full time
About the Role

As a Business Development Associate, you will play a key role in fostering positive merchant relationships and preventing churn. You will work end-to-end with strategic new sales opportunities, negotiations, and closing new merchant contracts.

You will be supported by your local team and will have the opportunity to develop professionally and achieve mutually agreed targets. We are looking for someone who is highly customer and sales-oriented, adaptable to a fast-paced working culture, and genuinely interested in diving into the world of eCommerce and payments.

Responsibilities and Requirements
  • Working as a Klarna payments expert and named account owner to dedicated merchant partners, offering consultative support to your portfolio.
  • Building an in-depth understanding via relevant analysis about your portfolio merchants' businesses, collaborating with them on a daily/weekly/quarterly basis in identifying optimization and growth opportunities.
  • Actively engaging with your portfolio merchants' stakeholders (including c-suite) to build and maintain relationships and to secure merchant satisfaction.
  • Identifying new partnerships or business opportunities, pitching Klarna's services, building business cases and closing deals.
  • Working closely with internal analysts, delivery, product, and marketing teams at Klarna to drive partnership optimization, lead generation, and problem-solving.


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