Director of Customer Experience EMEA Deel

2 days ago


Helsinki, Uusimaa, Finland Deel Full time
Job Summary

The Director of Customer Experience at Deel EMEA will be responsible for developing and executing customer success strategies that drive growth and retention across various client segments. This role requires a strong understanding of organizational design, company performance frameworks, and data-driven techniques to measure success.

Your primary objectives will be to build and lead high-performing customer success teams, foster strategic partnerships with key stakeholders, and deliver exceptional customer experiences.

Responsibilities include:
  1. Developing and deploying successful expansion plans and introducing new technologies into existing operating models.
  2. Becoming a relentless execution ethic and driving energy towards delivering results.
  3. Collaborating with internal teams to develop and implement effective processes and technologies.


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