Retail Relationship Manager

3 days ago


Helsinki, Uusimaa, Finland Hyperin Oy Full time
Job Description

We are seeking a Retail Relationship Manager to join our talented team at HyperIn Oy. In this role, you'll be responsible for building and maintaining strong relationships with our clients, ensuring they receive the best possible service and support.

You will be the primary point of contact for our clients, working closely with internal teams to resolve issues and provide solutions. Your goal will be to drive customer satisfaction and retention, identifying opportunities for growth and improvement.

This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service. If you have a proven track record of success in customer-facing roles and are looking for a new challenge, we encourage you to apply.

Key Responsibilities:

  • Act as the main point of contact for customers, ensuring smooth communication and a strong partnership.
  • Build and nurture long-term customer relationships, ensuring high satisfaction and engagement.
  • Proactively identify customer needs and opportunities for upselling to enhance their experience.
  • Serve as the voice of the customer within HyperIn, bringing in valuable insights, wishes, and feedback to improve our product and services.

Benefits

  • A competitive salary package.
  • A chance to work with a leading company in the retail real estate industry.
  • The opportunity to develop your skills and knowledge in customer relationship management.
  • A dynamic and supportive team environment.
  • Flexible working arrangements.


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