Senior Client Success Partner

4 days ago


Helsinki, Uusimaa, Finland Management Events Full time

Management Events Overview

">

We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services.

">

About the Role

">

You will be the primary point of contact for our valued customers, fostering strong relationships and ensuring their success through our services. You'll coach and motivate solution providers to get the most out of our service, ensuring they generate valuable leads and connections through 1-to-1 meetings and invitation-only events.

">

Responsibilities

">
  • Cultivate and manage strong, long-term relationships with clients
  • Deliver exceptional customer service, proactively addressing inquiries and resolving challenges to ensure a positive customer experience
  • Equip solution providers with the necessary knowledge and tools to optimize their experience and maximize lead generation and relationship building opportunities
  • Collaborate closely with the sales team to identify up-selling, cross-selling, and portfolio sales opportunities, contributing to increased customer lifetime value
  • Articulate the value proposition of our services, effectively communicating our unique event concept and its benefits to clients
  • Demonstrate excellent time management skills, prioritizing tasks and responsibilities to maintain a focus on both strategic goals and client needs
  • Possess a keen eye for detail, ensuring accuracy and efficiency in all customer interactions

Qualifications

">
  • Experience in a customer-facing role, ideally within sales, account management, customer success or a similar field
  • Proven track record of building and nurturing strong client relationships
  • Excellent communication and interpersonal skills, with a professional and engaging demeanor
  • Proficiency in both Finnish and English. Other languages such as Dutch, German, French, Swedish, Norwegian or Danish are a plus
  • Strong analytical and problem-solving abilities
  • Ability to work independently while also thriving in a collaborative environment


  • Helsinki, Uusimaa, Finland Management Events Full time

    Foster Client Loyalty as a Client Success StrategistDrive client satisfaction and retention by delivering exceptional customer experiences. Equip solution providers with the knowledge and tools to maximize lead generation and relationship building opportunities through 1-to-1 meetings and invitation-only events.Key Responsibilities:Deliver proactive and...


  • Helsinki, Uusimaa, Finland Eficode Full time

    About EficodeWe're a software development company specializing in Cloud, DevOps, Agile, and Enterprise Service Management. Our mission is to help clients transform their businesses into software-driven organizations that drive innovation and growth.We're seeking an experienced Service Manager to join our Eficode Managed Services team. In this role, you'll be...

  • Senior Client Manager

    8 hours ago


    Helsinki, Uusimaa, Finland Aleph Group, Inc Full time

    Aleph Group, Inc. is seeking a Senior Client Manager to join our team.About the RoleThis is an exciting opportunity to manage client relationships and ensure satisfaction.As a Senior Client Manager, you will collaborate with internal teams to deliver solutions that meet client needs.You will analyze client requirements and propose strategic solutions to...


  • Helsinki, Uusimaa, Finland Kyndryl Full time

    Kyndryl Director, Consult Partner, Nordics in Helsinki, FinlandWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for...


  • Helsinki, Uusimaa, Finland Avarda Full time

    We're looking for a seasoned sales professional to join our team as a Sales Executive. The ideal candidate will have a proven track record in sales, preferably within payments, eCommerce, or sales finance. As a key player in our growth strategy, you'll work closely with our Commercial, Product Development, Operations, Risk, Finance, and Credit Committee...


  • Helsinki, Uusimaa, Finland Moventas Wind Ltd Full time

    Role OverviewWe are seeking a highly skilled Institutional Clients Director to join our team at Moventas Wind Ltd. As a key member of our sales team, you will be responsible for attracting institutional clients to our renewable energy investments.In this role, you will work closely with our Fundraising and Client Relations team to identify and pursue new...


  • Helsinki, Uusimaa, Finland Borderless Capital Full time

    Key ResponsibilitiesAs a Business Development Associate, you will play a key role in fostering positive merchant relationships and in preventing churn.You will be working with a portfolio of integrated mid to enterprise sized strategic merchants as their main business partner at Klarna.Your responsibilities will include joint business planning, negotiation...


  • Helsinki, Uusimaa, Finland Deel Full time

    Customer Success Strategy ManagerAs the EMEA Customer Success Strategy Manager, you'll play a pivotal role in driving growth and retention across various client segments at Deel. You'll work closely with leadership to develop, implement, and lead the EMEA customer success strategy, focusing on process development, technology implementation, and performance...

  • Senior Client Manager

    2 weeks ago


    Helsinki, Uusimaa, Finland ToinenPHD Full time

    Haemme ToinenPHD:lle kokenutta ja näkemyksellistä Senior Client Manageria.Olet innostava ja rohkea markkinoinnin ammattilainen, jonka intohimona on pitää asiakas ja tiimi tyytyväisenä. Client managerina työskentelet tiiviissä yhteistyössä asiakkuudesta vastaavan strategisen asiakkuusjohtajan ja muiden asiantuntijoidemme kanssa. Vastuullasi on...


  • Helsinki, Uusimaa, Finland Supermetrics Oy Full time

    Senior Customer Success Manager, LATAM - Spanish SpeakingWe're looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role you will:Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer success...

  • Talent Partner

    2 weeks ago


    Helsinki, Uusimaa, Finland F-Secure Corporation Full time

    F-Secure makes every digital moment more secure, for everyone. For over 35 years, we've led the cyber security industry, protecting tens of millions of people online together with our 200+ service provider partners. We value our Fellows' individuality, with an inclusive environment where diversity drives innovation and growth. What makes you unique is what...


  • Helsinki, Uusimaa, Finland RELEX Solutions Full time

    At RELEX, growth is not just about scaling the business; it's about scaling our people. As one of the most exciting success stories in the industry, we're on a mission to build innovative solutions that transform the future of retail and manufacturing. Here, you won't just become part of something – you'll actively contribute to shaping it. We provide...


  • Helsinki, Uusimaa, Finland Moventas Wind Ltd Full time

    Would you be excited to forward the green transition? Do you see yourself thriving in alternative investments? Do you have an existing network of institutional clients trusting your advice?If the above resonates with you, please keep reading, because Korkia is looking for a new Director, Institutional Clients, to join our rewarded institutional team, and you...


  • Helsinki, Uusimaa, Finland Deel Full time

    OverviewAt Deel, we're building a platform that seamlessly connects companies with talent worldwide. As the Director of Customer Success in our EMEA region, you'll play a crucial role in overseeing and managing the customer journey for our SMB, MM, or Enterprise client segments.As part of our executive team, you'll work closely with leadership to develop,...


  • Helsinki, Uusimaa, Finland Indusland Logistics Full time

    About Indusland LogisticsWe are a cutting-edge logistics company transforming the retail industry through strategic innovation. Our mission is to deliver unparalleled customer satisfaction by fostering deep relationships with retail partners and empowering their growth through our robust logistics solutions.The Retail Onboarding Lead plays a vital role in...

  • Senior Digital Lead

    8 hours ago


    Helsinki, Uusimaa, Finland Group M Worldwide Inc. Full time

    Are you ready to lead digital innovation and shape the future of marketing? Join us and work with top-tier clients in a dynamic, international environmentWe are looking for a Senior Digital Lead to plan and lead digital campaigns and projects for our clientsAs a Senior Digital Lead, you are a strategic thinker with a deep understanding of digital platforms...


  • Helsinki, Uusimaa, Finland Supercell Full time

    Helsinki – onsite – full-time, permanentSenior Talent Acquisition PartnerSupercell is growing and by extension so is our Global Recruitment team We want to level up by inviting 2 Senior Talent Acquisition Partners (Internal title: Recruiter) to join our quest of hiring the best teams.We're a team with many skills: We hire talent around the globe, we take...


  • Helsinki, Uusimaa, Finland Group M Worldwide Inc. Full time

    Are you ready to lead the future of video strategy?Do you thrive in a dynamic, international environment where innovation meets impact?We are looking for a Senior Video Specialist to shape and execute cutting-edge video strategies in bought media for our clients. This is a senior-level role that goes beyond traditional planning and buying of TV...


  • Helsinki, Uusimaa, Finland SEB group Full time

    About the RoleAs a Senior KYC Specialist, you will play a vital role in providing top-tier service to our Private Wealth Management & Family Office clients. Working closely with Client Executives, you will ensure a smooth journey for clients, their assets, and transactions.Your primary responsibilities will include coordinating and delivering specialist...


  • Helsinki, Uusimaa, Finland Avarda Full time

    Avarda is a leading white-label financial technology company dedicated to creating innovative payment and financing solutions for businesses across various industries. We're committed to simplifying the payment process and enhancing the customer experience, empowering companies to thrive in the ever-evolving digital landscape. As a Sales Executive at Avarda,...