Partner Onboarding Executive

6 days ago


Helsinki, Uusimaa, Finland Klarna Full time

About the Role

We're seeking an experienced Partner Onboarding Executive to join our team and contribute to the success of our partners.

In this role, you will be responsible for ensuring a seamless onboarding experience for our partners, working closely with our product and engineering teams to deliver high-quality solutions.

Key Responsibilities:

  1. Support the onboarding process, ensuring successful partnerships between Klarna and our partners.
  2. Maintain and troubleshoot issues related to integrations, providing operational support as needed.
  3. Collaborate with internal teams to define the overall solution and scope of partner integrations.
  4. Drive priorities for the development team aligned with solution design and scope.
  5. Develop in-depth knowledge of Klarna products' architecture and design to support successful integrations.
  6. Exceed Klarna quality standards for partner integrations.
  7. Manage reported issues and coordinate their resolution.

Requirements:

  • 3+ years of experience in software solutioning or system integration.
  • A proven track record of delivering solutions and achieving goals with a structured approach.
  • Excellent communication and problem-solving skills.
  • Familiarity with e-commerce and payment systems, specifically platforms and plugins.


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