LATAM Regional Client Portfolio Manager

4 days ago


Helsinki, Uusimaa, Finland Supermetrics Full time

We are Supermetrics, a frontrunner in data integration technology, with 15% of global advertising spend reported through our products. Our mission is to make data a marketing superpower.

We're seeking a skilled customer success professional who can help us achieve this mission. As a Spanish-speaking client portfolio manager, you will be responsible for managing a diverse client portfolio based in the LATAM region.

About the Team:

Our team is multicultural, resourceful, and collaborative. We operate on trust, transparency, and a keen customer focus. We're looking for someone who shares these values and has a deep understanding of the LATAM region and experience working with countries in the area.

Responsibilities:

  • Manage a portfolio of 50+ customers from the LATAM region
  • Own and drive the onboarding, adoption, renewals, growth, and advocacy of your customers
  • Collaborate with local and global teams to provide world-class solutions and consultation to customer needs

Requirements:

  • 3+ years of experience in customer success or similar roles
  • Excellent English skills
  • Near-native level or fully professional Spanish language skills (Portuguese is an added bonus)
  • Deep understanding of the LATAM region and experience working with countries in the area

Benefits:

  • Competitive compensation package
  • Excellent work equipment
  • Health care benefits and leisure time insurance
  • Variety of external trainings to support career development


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