Customer Service Specialist

1 month ago


Helsinki, Finland 2019 Full time

 

 

Riverty haluaa rakentaa maailman, jossa liiketoiminnan ja ihmisten tarpeet kohtaavat ja jossa talousteknologia mahdollistaa muutoksen parempaan. Maailman, jossa jokainen kokee hallitsevansa omaa talouttaan helposti.

 

Meillä on noin 4500 asiantuntijan joukko 14 maassa. Etsimme älykkäämpiä, yksinkertaisempia ja saumattomasti yhdistettäviä tapoja hallita rahavirtoja. Kokonaisvaltaiset ratkaisumme joustavasta maksamisesta älykkäämpään laskutukseen ja perintään mahdollistavat parhaan taloudellisen hallinnan kaikille.

 

On aika siirtyä taloudellisen vapauden uuteen aikakauteen.

 

Suomessa Riverty työllistää noin 60 ammattilaista keskeisellä sijainnilla Helsingissä ja Turussa.

 

 

Oletko etsimämme uusi kasvo asiakaspalvelutiimiimme ?

 

Etsimme Helsingin ydinkeskustassa sijaitsevaan toimistoomme aidosti asiakaspalvelusta pitävää uutta tiimikaveria määräaikaiseen noin vuoden kestävään työsuhteeseen. Haluatko olla osa nuorekasta ja välittävää tiimiä/työyhteisöä?

 

Tehtävä koostuu kahdesta pääosa-alueesta: asiakaspalvelusta sekä toimistokoordinaattorin tehtävistä.

 

Asiakaspalvelutehtäviin kuuluu kuluttaja- ja yritysasiakkaiden auttaminen erilaisissa laskuihin liittyvissä kysymyksissä, sekä erilaiset back office tehtävät. Toimistokoordinaattorina huolehdit mm. toimistomme viihtyvyydestä, vieraiden vastaanottamisesta, tarjoiluista sekä postin käsittelystä.

Työaika on arkisin 8-17 välillä.

 

Toivomme, että sinulla on aiempaa työkokemusta asiakaspalvelusta ja aitoa halua auttaa/palvella asiakkaita mahdollisimman hyvin. Omaat positiivisen asenteen työhön, toimit pitkäjänteisesti, olet myös kärsivällinen eri tilanteissa ja koet hyvän asiakaspalvelun sydämen asiaksesi. Olet tarkka, ratkaisukeskeinen ja osaat organisoida tilanteessa kuin tilanteessa.

 

Odotamme sinulta sujuvaa suomen ja englannin kielen taitoa, jos lisäksi osaat ruotsia, katsomme sen eduksi. Arvostamme jos sinulla on kaupallinen koulutustausta, mutta tärkeintä on positiivinen asenteesi ja halusi ratkoa asiakkaidemme kysymyksiä avoimin mielin ja että innostut uusista asioista. Työtehtävien luonteesta johtuen työskentelet pääosin paikan päällä toimistolla Helsingin keskustassa.

 

Tarjoamme sinulle kattavan perehdytyksen tehtävään, hyvät työsuhde-edut, mukavat ja osaavat tiimikaverit sekä kansainvälisen työyhteisön, jossa välitämme toisistamme.

 

Kiinnostuitko? Lähetä hakemuksesi palkkatoiveineen rekrytointijärjestelmämme kautta 16.10. mennessä. Aloitamme hakemusten käsittelyn heti ja työsuhde alkaa sopimuksen mukaan, kuitenkin mahdollisimman pian.

 

Tehtävään valittavalta henkilöltä tarkastamme luottotiedot ja edellytyksenä työsuhteen solmimiseen on luottotietotarkastuksen läpäiseminen.

 

 

About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

 

We keep what we promise:

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

 

Company: Riverty Finland Oy 

Country: Finland 

State/Region: Uusimaa 

City: Helsinki 

Postal Code: 00 100 

Job ID: 273937



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