Veterinary Affairs Manager

Seeking a multifaceted professional to provide technical support to veterinary customers and commercial support to regional sales and marketing teams, driving veterinary nutrition growth through influence and customer service.

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.

Job Description

This role provides technical support to veterinary customers and commercial support to regional sales and marketing teams. You will help drive veterinary nutrition growth through influence and customer service, ensuring the highest levels of customer satisfaction and nutritional expertise.

• Provide technical nutritional support to veterinary customers through clinic visits, telephone and digital support
• Develop and grow key opportunity customers through account-specific action plans and implementation of core strategies
• Provide Territory Manager coaching, training and mentoring
• Deliver information on all our products and services through excellent written and verbal communication/presentation skills
• Maintain the highest professional and ethical standards whilst representing the company

Requirements

• Excellent communication skills (written, verbal and presentation)
• Proficient in the use of Google Sheets/Excel
• Work independently and manage a fast paced schedule with irregular hours and handle travel within region to deliver internal and external customer visits/training
• Ability to make sound decisions under conditions of uncertainty or complexity
• Graduate degree in veterinary medicine
• 3+ years of small animal clinical practice experience
• Basic understanding of business terminology; good analytical skills
• Strong work ethic, professional appearance and approach, high integrity
• Self-motivated and highly competitive
• Passion for pets and nutrition
• Drive to grow and build an account base

Key Challenges

• To identify and implement strategies for improving and promoting veterinary recommendation of prescription and lifestage nutrition in a time poor veterinary workforce
• Balancing a highly varied workload, prioritising areas of most commercial importance, whilst being creative in providing time saving solutions
• Pitching conversations, presentations or technical materials and information at an appropriate level, whilst optimally communicating Hill's evidence-based nutrition and research

Our Commitment to Sustainability

We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.