
Travel Coordinator Specialist
3 days ago
At the United Nations University, we are seeking a highly skilled and detail-oriented individual to join our team as a Travel Management Assistant. In this role, you will be responsible for coordinating travel arrangements for our staff and partners, ensuring that all trips are efficiently processed and compliant with our corporate travel guidelines.
About the RoleThis is a full-time position on a one-year Personnel Service Agreement (PSA) contract with UNU-WIDER, with the possibility for renewal subject to requirements and satisfactory work performance. The successful candidate will have a strong background in hospitality, tourism, or experience management, and excellent communication skills with fluency in both oral and written English.
Main Responsibilities- Support travel management processes and facilitate that all travel is expeditiously processed and fully compliant with corporate travel guidelines and requirements.
- Support in the development and implementation of the travel and expense workflow.
- Work closely with contracted travel agents to facilitate provision of high-quality professional service and compliance with UNU travel policy in terms of air ticket procurement, hotel reservations, logistical, visa, insurance and other arrangements.
- Request and monitor use of alternative payment methods, such as frequent flyer mileage program, payment card in accordance with requirements.
- Co-ordinate, process and review travel authorizations in line with travel entitlements for authorized travellers.
- Process requisitions and purchase orders for travel in Enterprise Resource Planning (ERP) financial management system, and payments for travel expenses, claims and invoices.
- Co-ordinate with embassies to assist travellers obtain visas.
- Facilitate to resolve travel-related cases with changes/cancellations/problems.
- When required, collect and analyse market situation on travel service area.
- Provide training in travel processes to travellers.
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