International Travel Assistant Lead

3 days ago


Helsinki, Uusimaa, Finland United Nations University Full time

We are looking for a dedicated and organized individual to fill the role of Travel Management Assistant at the United Nations University. As a key member of our team, you will play a crucial part in ensuring the smooth operation of our travel programme.

About the Role

The Travel Management Assistant will support the overall supervision of the Chief, Administrative and Programme Services, and the day-to-day supervision of the Administrative and Procurement Associate. You will be responsible for coordinating travel arrangements, facilitating the development and implementation of the travel and expense workflow, and working closely with contracted travel agents to ensure compliance with UNU travel policy.

Main Responsibilities
  • Support travel management processes and facilitate that all travel is expeditiously processed and fully compliant with corporate travel guidelines and requirements.
  • Develop and implement the travel and expense workflow.
  • Collaborate with contracted travel agents to provide high-quality professional service and ensure compliance with UNU travel policy.
  • Monitor the use of alternative payment methods, such as frequent flyer mileage program, payment card in accordance with requirements.
  • Coordinate, process and review travel authorizations in line with travel entitlements for authorized travellers.
  • Process requisitions and purchase orders for travel in Enterprise Resource Planning (ERP) financial management system, and payments for travel expenses, claims and invoices.
  • Assist travellers obtain visas.
  • Resolve travel-related cases with changes/cancellations/problems.
  • Collect and analyse market situation on travel service area.
  • Train travellers in travel processes.

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