Regional Enterprise Account Manager

9 hours ago


Helsinki, Uusimaa, Finland Canonical Full time
APAC Regional Manager Opportunity

We are seeking an experienced Regional Account Manager to lead our customer success efforts in the Asia Pacific region. This role offers a chance to drive business growth and customer satisfaction through strategic planning and execution.

Responsibilities:

  • Lead regional customer success initiatives and develop strategic plans to ensure seamless experiences.
  • Collaborate with cross-functional teams to identify and address customer needs and pain points.
  • Manage customer relationships and communicate effectively to drive business growth and retention.
  • Identify and capitalize on growth opportunities and renewal risks in coordination with Sales.
  • Contribute to the development of internal processes and procedures to enhance customer experiences and operational efficiency.

Requirements:

  • Minimum 5 years of experience in a similar role, with a strong background in IT and customer-facing operations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work collaboratively with diverse stakeholders at various levels.
  • Familiarity with agile methodologies and customer success strategies.


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