
Customer Experience Director
1 day ago
We are a leading global marketing communications company, Dentsu Group, headquartered in Tokyo, Japan. We offer a wide range of services in advertising, marketing, communication, and digital media, catering to clients across various industries.
As a Program Director at Dentsu Aegis Network Ltd., you will play a key role in driving local client success, shaping strategic growth, and delivering impactful results. Your responsibilities will include fostering client relationships by being a trusted advisor who consistently delivers high-quality solutions.
Act as a subject matter expert and lead consultant for CX initiatives, leverage and drive advanced marketing, CRM, and data technology to deliver innovative, integrated CX solutions. Simplify complexity by designing impactful data/tech architecture and creating actionable roadmaps and execution plans based on identified client needs, objectives, and strategy.
You will oversee a portfolio of programs and projects to maintain a clear and efficient pipeline of work. Identify key data points and measurements to show the impact of our approach and strategy on the client's business objectives.
The ideal candidate has solid business, marketing, and digital acumen, a strong consultative mindset with experience in delivering demanding integrated CX programs. You have 10+ years of relevant experience and a deep understanding of marketing technologies, customer data, and the technology consultancy industry.
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Customer Experience Director
7 days ago
Helsinki, Uusimaa, Finland Dentsu Aegis Network Ltd. Full timeAt Dentsu Aegis Network Ltd., we are seeking a seasoned professional to drive the success of multiple complex customer experience (CX) programs. The ideal candidate will possess extensive experience in designing, leading, and delivering large-scale CX initiatives utilizing advanced technologies.About the RoleThe Customer Experience Director will plan,...
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Director of Customer Journey
4 days ago
Helsinki, Uusimaa, Finland Deel Full timeWe're looking for a seasoned Director of Customer Success to lead our EMEA team. As a key member of our organization, you will play a critical role in shaping our customer success strategy and driving growth and retention.Key ResponsibilitiesIn this role, you will be responsible for:Developing and implementing our EMEA customer success strategyDriving...
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Customer Experience Director
4 days ago
Helsinki, Uusimaa, Finland LeadDesk Full timeAbout the CompanyAt LeadDesk, our purpose is to simplify human connections between organizations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of employees. As an employer,...
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Head of Customer Experience
4 days ago
Helsinki, Uusimaa, Finland Deel Full timeWe are seeking an experienced Director of Customer Success to join our EMEA team. As a key member of our organization, you will play a critical role in shaping our customer success strategy and driving growth and retention.About Our MissionWe aim to create a world without hiring borders, where companies can hire the best talent anywhere in the world. With...
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Customer Success Director EMEA
4 days ago
Helsinki, Uusimaa, Finland Deel Full timeAt Deel, we are shaping the future of global work by providing innovative solutions to businesses. As a key member of our team, you will play a vital role in helping us achieve our mission.About the RoleWe are seeking an experienced Director of Customer Success to join our EMEA team. In this role, you will be responsible for overseeing and managing the...
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Customer Experience Manager
7 days ago
Helsinki, Uusimaa, Finland Management Events Full timeOur Vision: To become the premier platform for business leaders to connect with exclusive networking opportunities, cutting-edge insights, and world-class events.We are seeking a CRM Marketing Manager to join our Marketing team as we continue to drive our growth story forward. The ideal candidate will excel at cultivating strong customer relationships,...
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Customer Experience Advocate
6 days ago
Helsinki, Uusimaa, Finland Blu Selection Full timeAbout the RoleWe have an exciting opportunity for a Customer Experience Advocate within our leading electronics company specializing in TV and audio entertainment. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Your Key Responsibilities:Manage customer inquiries and resolve issues promptly and...
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Customer Experience Specialist Role
6 days ago
Helsinki, Uusimaa, Finland H&M Hennes&Mauritz Oy Full timeAbout Us:H&M is a leading fashion retailer committed to delivering excellent customer service and driving store sales and profit.Job Summary:We are seeking a Customer Experience Specialist to join our team in Helsinki. As a key member of our sales team, you will be responsible for creating an engaging customer experience and driving store sales and...
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Digital Customer Experience Lead
6 days ago
Helsinki, Uusimaa, Finland NordicJobsWorldwide Full timeJoin our team as a Digital Customer Experience Lead and drive sales growth while delivering exceptional customer experiences. As a Danish-speaking professional, you'll be responsible for engaging with small and medium businesses across various industries to identify their needs and opportunities.The ideal candidate will have 2-3+ years of sales experience,...
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Sales and Customer Experience Manager
1 day ago
Helsinki, Uusimaa, Finland BASF Full timeBecome a part of BASF's success story as a Senior Account Manager in our Dispersion and Resins division. In this dynamic role, you will lead customer discussions on commercial topics, pushing the boundaries of innovation solutions that contribute to a sustainable future.About the Role:Drive customer engagement and growth through effective sales...
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Digital Experience Architect
1 day ago
Helsinki, Uusimaa, Finland Dentsu Aegis Network Ltd. Full timeWe are a collaborative and innovative agency, committed to helping our clients achieve their goals. As a Program Director at Dentsu Aegis Network Ltd., you will play a key role in shaping strategic growth and delivering impactful results.Your responsibilities will include fostering client relationships by being a trusted advisor who consistently delivers...
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Customer Success Director
9 hours ago
Helsinki, Uusimaa, Finland Huawei Consumer Business Group Full timeSales Excellence in IoT and Retail:We are looking for a sales excellence-focused Key Account Manager to join our team in Finland. As a Key Account Manager, you will be responsible for driving sales excellence in IoT and retail, with a focus on building strong relationships with clients and driving revenue growth.About the Role:The successful candidate will...
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Market Growth Director
5 days ago
Helsinki, Uusimaa, Finland Visma Finland Full timeIn this role as a Market Growth Director at Visma Finland, you'll be responsible for developing and executing strategies to drive business growth through product innovation and market expansion. You'll leverage your expertise to analyze market trends, customer needs, and competitor activity, informing product decisions that drive revenue growth and customer...
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Customer Experience Manager
4 days ago
Helsinki, Uusimaa, Finland LeadDesk Full timeKey ResponsibilitiesEnsuring financial success of the AI products:Making sure that our AI products generate revenue and that they help increase the value of all the other products that they enhance.Product Roadmap Ownership:Define, manage, and communicate the AI product roadmap, ensuring alignment with company goals and customer needs.Break down high-level...
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Customer Experience Lead
2 days ago
Helsinki, Uusimaa, Finland LeadDesk Full timeKey Responsibilities:Ensuring financial success of the AI products:Making sure that our AI products generate revenue and that they help increase the value of all the other products that they enhance.Product Roadmap Ownership:Define, manage, and communicate the AI product roadmap, ensuring alignment with company goals and customer needs. Break down high-level...
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Artistic Director
2 days ago
Helsinki, Uusimaa, Finland Sanoma Learning Full timeArt Director at Sanoma LearningAbout the Job:Sanoma Learning Helsinki seeks a seasoned Art Director to lead its in-house Art Lab and inspire its talented team of artists.This is a unique opportunity to join a dynamic team and contribute to the creation of innovative and engaging content.Job Description:As an Art Director, you will be responsible for leading...
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Customer Experience Specialist
7 days ago
Helsinki, Uusimaa, Finland Tepsivo Full timeIn a rapidly evolving industry dominated by outdated tools and manual processes, Tepsivo seeks to drive change through innovative solutions. We are looking for a dedicated Product Support Specialist to join our development team and contribute to this mission.About the RoleAs a key member of our team, the Product Support Specialist will focus on delivering...
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Executive Director
7 days ago
Helsinki, Uusimaa, Finland Alte Oy Full timeAt ALTEN, we're seeking an experienced Executive Director to spearhead our business operations. As a key member of our leadership team, you'll be responsible for establishing and maintaining customer relationships, understanding project needs, and proposing solutions.About the RoleThe Business Operations Manager will play a crucial part in ensuring the...
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Market Expansion Director
1 day ago
Helsinki, Uusimaa, Finland OnePlus Full timeOnePlus is looking for a Market Expansion Director to join our team in Helsinki, Finland.Job Description:Develop and implement strategies to expand our market presence, identifying new opportunities and partnerships.Collaborate with cross-functional teams to ensure alignment and effective execution.Analyze market trends and customer feedback to inform...
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EMEA Customer Success Leadership Role
5 days ago
Helsinki, Uusimaa, Finland Deel Full timeWe offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. As a member of our team, you'll enjoy a range of benefits, including provided computer equipment tailored to your role,...