Customer Experience Specialist

14 hours ago


Helsinki, Uusimaa, Finland Tepsivo Full time

In a rapidly evolving industry dominated by outdated tools and manual processes, Tepsivo seeks to drive change through innovative solutions. We are looking for a dedicated Product Support Specialist to join our development team and contribute to this mission.

About the Role

As a key member of our team, the Product Support Specialist will focus on delivering exceptional customer experiences through prompt and effective support. They will analyze customer needs, provide actionable feedback, and collaborate with the development team to enhance product functionality.

To succeed in this role, candidates should possess excellent communication and problem-solving skills, as well as experience working with various software development methodologies and tools. Proficiency in scripting languages, web technologies, and automation tools is essential.

Tepsivo's unique work environment offers flexibility, autonomy, and opportunities for growth. We prioritize transparency, open communication, and employee well-being, creating a collaborative atmosphere that fosters innovation and creativity.



  • Helsinki, Uusimaa, Finland Management Events Full time

    Job OverviewManagement Events is the premier platform connecting top-tier business leaders with exclusive networking opportunities, cutting-edge insights, and world-class events. We orchestrate groundbreaking interactions between influential decision-makers and innovative software and consultancy companies shaping the future.Our Team:We are a dynamic and...


  • Helsinki, Uusimaa, Finland Management Events Full time

    Our Vision: To become the premier platform for business leaders to connect with exclusive networking opportunities, cutting-edge insights, and world-class events.We are seeking a CRM Marketing Manager to join our Marketing team as we continue to drive our growth story forward. The ideal candidate will excel at cultivating strong customer relationships,...


  • Helsinki, Uusimaa, Finland Personalhuset Staffing Group Oy Full time

    We are seeking a fluent Dutch customer service specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer experiences in Dutch.Key ResponsibilitiesActive customer service by phone and email in Dutch.Offer expert knowledge about the products of our client's brands within the food...


  • Helsinki, Uusimaa, Finland Dentsu Aegis Network Ltd. Full time

    At Dentsu Aegis Network Ltd., we are seeking a seasoned professional to drive the success of multiple complex customer experience (CX) programs. The ideal candidate will possess extensive experience in designing, leading, and delivering large-scale CX initiatives utilizing advanced technologies.About the RoleThe Customer Experience Director will plan,...


  • Helsinki, Uusimaa, Finland Cross Border Talents Full time

    As a customer support specialist at Cross Border Talents in Lisbon, Portugal, you will be responsible for providing exceptional customer service and support to Finnish-speaking customers. You will communicate effectively with customers via various communication channels, provide accurate information, and resolve customer inquiries in a timely manner.Key...


  • Helsinki, Uusimaa, Finland dentsu Full time

    About the RoleWe are seeking an experienced Customer Experience (CX) professional to lead our team in delivering integrated CX programs. As a Program Director, you will be responsible for planning, overseeing, and driving the success of multiple complex CX-projects and programs within our customer organizations.You will lead the development and execution of...


  • Helsinki, Uusimaa, Finland FedEx Group Full time

    Key ResponsibilitiesThe Account Specialist will be responsible for:Developing new business and growing revenue by identifying potential new customers, conducting background research on potential customers, discussing the customer's supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and...


  • Helsinki, Uusimaa, Finland Cross Border Talents Full time

    We are committed to delivering exceptional customer experiences through personalized support and tailored solutions. As a Finnish Onsite Customer Support Specialist, you will be responsible for building strong relationships with our Finnish-speaking customers, understanding their needs, and developing effective strategies to meet those needs.Key Performance...


  • Helsinki, Uusimaa, Finland Vaisala Full time

    Cloud-Based Customer Service Solution ArchitectVaisala, a global leader in measurement instruments and intelligence, seeks an experienced Business Solution Owner to architect cloud-based customer service solutions on the Salesforce platform. This maternity leave replacement will focus on developing 'Customer Service' services that meet the needs of our...


  • Helsinki, Uusimaa, Finland Globalconnect Full time

    Hos GlobalConnect blir du en del av ett sammansvetsat team där samarbete och utveckling står i fokus. Vi arbetar tillsammans för att skapa en professionell och kundvänlig upplevelse – och vi har kul på vägen.Ditt teamI det här laget trivs cirka 10 personer i vår finska team bygga verksamhet. Hos oss arbetar alla med viktiga frågor inom områdena:...


  • Helsinki, Uusimaa, Finland Tepsivo Full time

    At Tepsivo, we are driven by a shared vision to modernize the pharma and pharmacovigilance industries. We are seeking a dedicated Product Support Specialist to join our development team and contribute to this mission.About the CompanyTepsivo is a young and ambitious company with a strong commitment to innovation and excellence. Our in-house developed tools...


  • Helsinki, Uusimaa, Finland Cross Border Talents Full time

    Are you a motivated and detail-oriented individual with strong communication skills in Finnish and English? Do you have a passion for delivering exceptional customer service and support? If so, we encourage you to apply for this exciting opportunity to become a customer support specialist at Cross Border Talents in Lisbon, Portugal.Job Summary:This role...


  • Helsinki, Uusimaa, Finland Personalhuset Staffing Group Oy Full time

    As a customer support specialist, you will be responsible for delivering exceptional customer experiences in Dutch. Our ideal candidate will possess previous experience in customer service and call centers, as well as excellent communication skills.Main ResponsibilitiesActive customer service by phone and email in Dutch.Expert knowledge provision about the...


  • Helsinki, Uusimaa, Finland foodora Full time

    Job SummaryWe are seeking a skilled IT professional to join our team as a Technical Support Specialist. In this role, you will provide technical assistance to internal teams, design and implement network architectures, and ensure seamless operations.Key Responsibilities:Provide technical assistance for internal IT systems, including troubleshooting...


  • Helsinki, Uusimaa, Finland Stryker Group Full time

    We are seeking a skilled Account Development Specialist to join our Neurovascular division in Finland. As an Account Development Specialist, you will be responsible for developing and maintaining strong relationships with key customers and partners in the region. You will work closely with our regional sales team to identify opportunities and develop sales...


  • Helsinki, Uusimaa, Finland Unilever Full time

    Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. As a Commercial Partnership Specialist, you will be responsible for developing and executing commercial strategies and customer business plans that drive growth and profitability for our Finnish business.You will work...


  • Helsinki, Uusimaa, Finland Cross Border Talents Full time

    We are seeking a skilled Finnish Onsite Customer Support Specialist to join our vibrant team in Athens, Greece. As a key member of our customer service team, you will play a critical role in providing world-class support to our Finnish-speaking customers.Key Requirements:Bachelor's degree in a relevant field (e.g., Business, Marketing, Communications)Fluent...


  • Helsinki, Uusimaa, Finland Meltwater Group Full time

    Key ResponsibilitiesThe ideal candidate will have a deep understanding of customer needs and be able to develop tailored solutions to drive growth and retention.Key responsibilities include:Collaborating with internal stakeholders to identify upselling and cross-selling opportunitiesProviding strategic guidance and support to ensure comprehensive adoption of...


  • Helsinki, Uusimaa, Finland Bob W UK Full time

    About Bob WWe're a fast-growing tech company dedicated to providing an authentic 5-star experience to every single guest at scale while leading the world's transition to sustainable hospitality.We cater to the 21st-century traveler who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental. Our climate-neutral...


  • Helsinki, Uusimaa, Finland Wolt Full time

    Develop Strategies to Enhance Customer ExperienceAs a Data Scientist at Wolt, you will play a key role in developing strategies to enhance the customer experience and drive business growth. You will analyze data to identify trends and patterns, develop predictive models, and collaborate with cross-functional teams to implement recommendations.Your focus will...