Head of Customer Experience

Job OverviewManagement Events is the premier platform connecting top-tier business leaders with exclusive networking opportunities, cutting-edge insights, and world-class events. We orchestrate groundbreaking interactions between influential decision-makers and innovative software and consultancy companies shaping the future.Our Team:We are a dynamic and...

Our Vision: To become the premier platform for business leaders to connect with exclusive networking opportunities, cutting-edge insights, and world-class events.We are seeking a CRM Marketing Manager to join our Marketing team as we continue to drive our growth story forward. The ideal candidate will excel at cultivating strong customer relationships,...

About the RoleWe have an exciting opportunity for a Customer Experience Advocate within our leading electronics company specializing in TV and audio entertainment. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Your Key Responsibilities:Manage customer inquiries and resolve issues promptly and...

At Dentsu Aegis Network Ltd., we are seeking a seasoned professional to drive the success of multiple complex customer experience (CX) programs. The ideal candidate will possess extensive experience in designing, leading, and delivering large-scale CX initiatives utilizing advanced technologies.About the RoleThe Customer Experience Director will plan,...

About Us:H&M is a leading fashion retailer committed to delivering excellent customer service and driving store sales and profit.Job Summary:We are seeking a Customer Experience Specialist to join our team in Helsinki. As a key member of our sales team, you will be responsible for creating an engaging customer experience and driving store sales and...

Join our team as a Digital Customer Experience Lead and drive sales growth while delivering exceptional customer experiences. As a Danish-speaking professional, you'll be responsible for engaging with small and medium businesses across various industries to identify their needs and opportunities.The ideal candidate will have 2-3+ years of sales experience,...

About the RoleWe are seeking an experienced Customer Experience (CX) professional to lead our team in delivering integrated CX programs. As a Program Director, you will be responsible for planning, overseeing, and driving the success of multiple complex CX-projects and programs within our customer organizations.You will lead the development and execution of...

Key ResponsibilitiesEnsuring financial success of the AI products:Making sure that our AI products generate revenue and that they help increase the value of all the other products that they enhance.Product Roadmap Ownership:Define, manage, and communicate the AI product roadmap, ensuring alignment with company goals and customer needs.Break down high-level...

About the CompanyAt LeadDesk, our purpose is to simplify human connections between organizations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of employees. As an employer,...

In a rapidly evolving industry dominated by outdated tools and manual processes, Tepsivo seeks to drive change through innovative solutions. We are looking for a dedicated Product Support Specialist to join our development team and contribute to this mission.About the RoleAs a key member of our team, the Product Support Specialist will focus on delivering...

Cloud-Based Customer Service Solution ArchitectVaisala, a global leader in measurement instruments and intelligence, seeks an experienced Business Solution Owner to architect cloud-based customer service solutions on the Salesforce platform. This maternity leave replacement will focus on developing 'Customer Service' services that meet the needs of our...

Job DescriptionNokian Tyres plc is a Finnish company that invented the first winter tire in 1934. Today, we operate globally, with over 60 countries represented across various regions.We are looking for a skilled professional to join our team as the Head of IT Operations, reporting directly to the CIO. This is an excellent opportunity to work in a dynamic...

Cozymeal, Inc. is seeking a highly experienced Head of Digital Content to lead our content team. As a key member of our management team, you will be responsible for developing and executing our content strategy, driving engagement and conversion through compelling content, and ensuring that our content meets the highest standards of quality and...

At Deel, we are shaping the future of global work by providing innovative solutions to businesses. As a key member of our team, you will play a vital role in helping us achieve our mission.About the RoleWe are seeking an experienced Director of Customer Success to join our EMEA team. In this role, you will be responsible for overseeing and managing the...

Head of Digital ContentWe are seeking a highly experienced Head of Digital Content to lead our content marketing efforts and develop a comprehensive content strategy that aligns with our business goals. The ideal candidate will have a strong background in content creation, marketing, and analysis, as well as excellent leadership and project management...

Succeed as the Head of our Finnish Asset Management Branch, overseeing institutional sales, investment management, and portfolio solutions.As a champion for creating value, long-term thinking, holistic development, and inclusivity, you'll lead a team of dedicated professionals and drive business objectives.Key tasks include being involved in key customer...

Job SummaryWe are seeking a highly skilled and experienced professional to join our team as Head of Operations. This role will be responsible for leading our Operations Support Unit in Helsinki, Finland.The successful candidate will have extensive experience in operations management, leadership, and strategic planning. They will be an integral part of our...

Develop Strategies to Enhance Customer ExperienceAs a Data Scientist at Wolt, you will play a key role in developing strategies to enhance the customer experience and drive business growth. You will analyze data to identify trends and patterns, develop predictive models, and collaborate with cross-functional teams to implement recommendations.Your focus will...

Palo Alto Networks works hand-in-hand with large organizations around the world to keep their digital environments protected. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture.The Job Description: Major Account Manager partners with our customers to secure their...

We are looking for a highly skilled Customer Service Expert to provide top-notch support to our clients. As a key member of our team, you will be responsible for delivering exceptional customer experiences through active phone and email interactions in Dutch.The ideal candidate will have previous experience in customer-facing roles and excellent...