Director, Workplace Services

1 day ago

Helsinki, Uusimaa, Finland Aiven Full time

We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud.

Right now, we're looking for a Director, Workplace Services & IT who shares our passion for forward-thinking and innovative approaches.

Who We Are:

We become the trusted open-source data platform for everyone by listening closely to our customers and taking action to ensure they achieve their business goals. The software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. In the spirit of sideways thinking, we're by their side as well, actively helping them solve their challenges, collaborating, sharing, and innovating.

In other words, it really isn't just about who we are. It's about who our customers are – and where they want to be.

The Role:

In this role, you will drive the creation of holistic and future-proof workspaces that seamlessly blend physical and virtual environments, combining IT and workplace strategies to cultivate innovation, collaboration, and employee well-being in this evolving world of work.

What You'll Do:
  • Global Team Leadership: Lead and develop globally distributed teams of IT Engineers and Workplace Experience specialists.
  • Strategy: Develop strategic plans and objectives (we use V2MOMs) for your department.
  • Influence: Interact with internal and external executive-level management, negotiating on critical matters that influence company policies and strategy.
  • Negotiate: Lead real estate negotiations with landlords, leveraging commercial savviness to secure favourable lease terms for office space.
  • Problem Solving: Anticipate, identify, and evaluate issues, providing strategy and direction across the department and, potentially, across the company.
  • Change Management: Lead change management efforts across IT and workplace systems, to ensure smooth adoption of new tools and processes.
  • Automation: Focus on automation and self-service to provide an outstanding employee experience while significantly improving efficiency within the department.
  • Budget Management: Develop and manage the budget for your department.
  • Dive Deep: Establish and track key metrics to measure the success of IT, workplace and procurement initiatives.
  • Sustainability: Drive sustainable workplace and procurement practices, aligned with Aiven's commitment to environmental and social responsibility.
What We're Looking For:

Don't worry if your experience doesn't line up perfectly – we still encourage you to apply We believe in investing in our crabs' professional growth.

  • People Leadership and Development: Proven experience leading and developing global teams.
  • Technology: Experience leading IT / digital workplace and office infrastructure teams.
  • Project and Change Management: Experience leading large IT and Workplace Transformation initiatives, including system rollouts, office expansions, and vendor transitions.
  • Communication: Ability to articulate complex ideas and influence a diverse group of stakeholders.
  • Passion: For leveraging technology to enhance the employee experience and drive organizational success.
  • Adaptability: High degree of comfort in a fast-growing, continually changing environment.
  • Crabby Principles: Alignment with Aiven's Values and Crabby Principles, which define our Ways of Working, globally.
Our Offer:

If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you:
  • Participate in Aiven's equity plan.
  • With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
  • Get the equipment you need to set yourself up for success.
  • Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
  • Get holistic wellbeing support through our global Employee Assistance Program.
Make a Difference at Aiven:
  • Contribute to open-source projects that you find meaningful outside of work - and get paid for it Our Plankton program recognizes extra work to the open-source ecosystem for developers and non-developers alike.
  • Use up to 5 days per year to volunteer for a good cause of your choice.
  • Join one of our team member resource groups. Empower yourself and others in missions that resonate with you.
What Else:
  • Your wellbeing matters: we provide extensive Occupational Health Care, Dental Care, as well as sports, culture, massage and lunch benefits.
  • Love breakfast? So do we Join us at our regular office breakfast.
  • We also have you covered by statutory accident insurance.
Amazing What's next:

Once you apply, you will hear from our Talent Experience team within 5 days regarding the status of your application. If you are selected to move forward you can generally expect 4 stages with us:

  1. A 60-minute call with one of our Talent Partners.
  2. A 30-minute Domain Leadership Interview with the hiring manager.
  3. A 60-minute presentation with the wider team.
  4. A 60-minute "Crabby Principles" interview.
Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility.

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