Customer Success Manager

7 days ago


Espoo, Uusimaa, Finland ICT DIRECT Full time

Asiakkaallamme, Espoossa toimivalla SAP-konsultointitalolla Exciber Oy:llä, on haussa motivoitunut ja osaava

Customer Success Manager

liittymään Exciberin tiimiin Tässä roolissa tuet asiakkaita liiketoiminnan kehittämisessä ja varmistat, että asiakkaat saavuttavat täyden potentiaalin yrityksemme tarjoamien palvelujen ja ratkaisujen avulla. Toimit asiakasvastaavana ja kehität pitkäaikaisia asiakassuhteita, keskittyen erityisesti liiketoiminnan kasvattamiseen ja strategisten tavoitteiden saavuttamiseen.

Mitkä ovat vastuusi?

  • Toimia asiakasvastaavana, vastaten asiakasyritysten liiketoiminnan kehittämisestä.
  • Rakentaa ja ylläpitää vahvoja asiakassuhteita, varmistaen korkean asiakastyytyväisyyden.
  • Tarjota konsultointipalveluita ja tukea asiakasyritysten strategisissa kehityshankkeissa.
  • Osallistua myyntiin ja liiketoiminnan kehittämiseen, tunnistaen uusia mahdollisuuksia asiakkuuksien laajentamiseksi.
  • Ratkaista asiakkaiden liiketoimintaan liittyviä ongelmia nopeasti ja tehokkaasti.

Mitä toivomme sinulta?

  • Kokemusta asiakaslähtöisestä työskentelystä ja asiakassuhteiden kehittämisestä.
  • Vahvaa ongelmanratkaisukykyä ja kykyä reagoida nopeasti muuttuviin tilanteisiin.
  • Myynti- ja liiketoiminnan kehityshenkisyyttä.
  • Erinomaisia ryhmän fasilitointi- ja konsultointitaitoja.
  • Sujuvaa suomen ja englannin kielen taitoa.
  • Kokemusta erikokoisten yritysten kanssa toimimisesta.
  • Yleistä IT-osaamista, joka tukee asiakkaiden liiketoiminnan kehittämistä ja digitalisointia.
  • Kokemus ERP-järjestelmistä (SAP, Microsoft Dynamics, Netsuite, Visma jne.) on eduksi, muttei välttämätöntä.

Mitä saat Exciberissä?

  • Työn suomalaisessa yrityksessä, joka ei ole liian suuri eikä liian pieni – olemme kannattava ja joustava toimija, jolla on hyvä maine ja merkittäviä saavutuksia, kuten onnistuneita SAP-pilviprojekteja.
  • Työympäristön, jossa on mukava tulla töihin ja jossa on vähän sisäistä byrokratiaa.
  • Mahdollisuuden vaikuttaa omaan työhösi ja kasvaa roolin mukana – saat vastuuta oman halusi mukaan ja voit kehittää itseäsi ammattimaisesti.
  • Dynaamisen ja tukevan työympäristön, jossa panostamme työntekijöidemme kehitykseen ja hyvinvointiin.

Mikäli uskot olevasi etsimämme Customer Success Manager, jätä hakemuksesi mahdollisimman pian, sillä käsittelemme hakemuksia niiden saavuttua. Lisätietoja tehtävästä antaa ICT DIRECT:ssä Ilpo Järvenpää p. 050 548 5651.

#J-18808-Ljbffr

  • Espoo, Uusimaa, Finland Philips Iberica SAU Full time

    Job TitleCustomer Success ManagerJob DescriptionAs a Customer Success Manager, you will drive customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. You will join the Service and Solution Delivery team for Hospital Patient Monitoring where a professional but fun workplace atmosphere is valued, and a diverse...


  • Espoo, Uusimaa, Finland Philips Full time

    Job Title: Customer Success ManagerJob Description:As a Customer Success Manager, you will drive customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. You will join the Service and Solution Delivery team for Hospital Patient Monitoring where a professional but fun workplace atmosphere is valued, and a...


  • Espoo, Uusimaa, Finland The Qt Company Full time

    About the RoleWe are seeking a skilled and motivated individual to join our global customer success team as a Customer Success Manager. In this role, you will manage and nurture relationships with assigned customers. You will play a key role in ensuring the success and satisfaction of our customers by delivering timely and effective solutions.You will:Manage...


  • Espoo, Uusimaa, Finland Philips International Full time

    As a Customer Success Manager, you will drive customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. You will join the Service and Solution Delivery team for Hospital Patient Monitoring where a professional but fun workplace atmosphere is valued, and a diverse multi-functional team will greet you.Your...


  • Espoo, Uusimaa, Finland ICT Direct Spain Full time

    Asiakkaallamme, Espoossa toimivalla SAP-konsultointitalolla Exciber Oy:llä, on haussa motivoitunut ja osaavaCustomer Success Managerliittymään Exciberin tiimiin Tässä roolissa tuet asiakkaita liiketoiminnan kehittämisessä ja varmistat, että asiakkaat saavuttavat täyden potentiaalin yrityksemme tarjoamien palvelujen ja ratkaisujen avulla. Toimit...


  • Espoo, Uusimaa, Finland Enfuce Full time

    About UsAt Enfuce, we're driven by a passion for innovation and a commitment to delivering exceptional customer experiences. Our team of experts brings together the brightest minds and best technology to help visionary leaders drive transformative business growth and customer engagement.We solve customer challenges and extend financial inclusion across...


  • Espoo, Uusimaa, Finland Sellforte Full time

    Hello and welcome to start your next journey with SellforteWe are on a mission to help retailers, ecommerce companies, and consumer brands accelerate their growth by making smarter data-driven marketing decisions. Our SaaS is a tool for marketing teams to holistically evaluate and improve the effectiveness of marketing and promotional activities. We are not...


  • Espoo, Uusimaa, Finland Philips Full time

    Patient Success Manager:In this role, you will be responsible for driving customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. This involves working closely with a diverse team to advance global healthcare outcomes and foster sustainable growth.Your Key Responsibilities:Directly contribute to advancing...


  • Espoo, Uusimaa, Finland Accountor Software Full time

    As a leader in cutting-edge software solutions, Accountor Software helps companies thrive in today's fast-paced business landscape. Our innovative products and services empower entrepreneurs and businesses to streamline their operations and achieve their goals.We're seeking a highly motivated Summer Trainee to join our Customer Service team, focusing on...


  • Espoo, Uusimaa, Finland Microsoft Innovation Center Full time

    OverviewStart date: September 2025Weekly hours: 37.5 hoursType of Employment: InternshipLocation: Espoo, FinlandApplication must be submitted in EnglishCome build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations,...


  • Espoo, Uusimaa, Finland QOCO Systems Ltd Full time

    Your missionAs our new Customer Onboarding Manager, you'll play a critical role in delivering smooth and successful onboarding experiences to QOCO's aviation customers. You'll serve as the key link between our customers and our internal teams, ensuring our digital solutions are deployed seamlessly while maintaining our high standards of quality, security,...


  • Espoo, Uusimaa, Finland The Qt Company Full time

    Job DescriptionThe Qt Company is looking for a skilled Customer Success Manager to join our global customer success team. In this role, you will be responsible for managing and nurturing relationships with assigned customers.Key Responsibilities:Manage and nurture relationships with assigned customersOrganize and coordinate onboarding for larger...


  • Espoo, Uusimaa, Finland IKEA Full time

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join...


  • Espoo, Uusimaa, Finland Inter IKEA Systems B.V. Full time

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join...


  • Espoo, Uusimaa, Finland Inter IKEA Systems B.V. Full time

    About the RoleWe are seeking an experienced Customer Journey Manager to lead our efforts in creating a seamless and engaging customer experience across all channels.This role requires a deep understanding of customer behavior, market trends, and business strategies. As a Customer Journey Manager, you will be responsible for designing and implementing...


  • Espoo, Uusimaa, Finland Philips Full time

    Job Description:The Customer Experience Leader will be responsible for driving customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. This involves working closely with a diverse team to advance global healthcare outcomes and foster sustainable growth.Key Responsibilities:Directly contribute to advancing...


  • Espoo, Uusimaa, Finland Inter IKEA Systems B.V. Full time

    As a person, you are passionate about generating people and business growth. You lead with our culture and values, driven by our vision, and seeing our contribution in a broader context in society.You will be responsible for managing resources (people and money), developing business, Service, Operational input, and decision-making to secure customer...


  • Espoo, Uusimaa, Finland Accountor Software Full time

    Accountor Software is a leading Finnish business software hub, providing comprehensive and mission-critical solutions in financial management, HR, payroll, and workforce management. As forerunners in our field, we empower thousands of companies to manage their businesses more efficiently Our mission for the future is to provide solutions that boost...


  • Espoo, Uusimaa, Finland Meetingpackage Full time

    Hi there I'm Juha, and I lead our Customer Success team at MeetingPackage. I'm looking for a Customer Support Representative to join our lovely Customer Success team in Finland. We are a team of 8 people based in Europe looking for a Customer Support Representative to join us As a Customer Support Representative, you will have an essential role in ensuring...

  • Country Manager

    2 days ago


    Espoo, Uusimaa, Finland Inter IKEA Systems B.V. Full time

    We are on an exciting journey to create a better everyday life for the many people. Our vision is to be the leader in sustainable and affordable life at home, committed to creating positive change for people and the planet.WHO YOU AREYou are passionate about generating people and business growth. You lead with our culture and values, driven by our vision,...