Customer Success Manager
7 days ago
Asiakkaallamme, Espoossa toimivalla SAP-konsultointitalolla Exciber Oy:llä, on haussa motivoitunut ja osaava
Customer Success Manager
liittymään Exciberin tiimiin Tässä roolissa tuet asiakkaita liiketoiminnan kehittämisessä ja varmistat, että asiakkaat saavuttavat täyden potentiaalin yrityksemme tarjoamien palvelujen ja ratkaisujen avulla. Toimit asiakasvastaavana ja kehität pitkäaikaisia asiakassuhteita, keskittyen erityisesti liiketoiminnan kasvattamiseen ja strategisten tavoitteiden saavuttamiseen.
Mitkä ovat vastuusi?
- Toimia asiakasvastaavana, vastaten asiakasyritysten liiketoiminnan kehittämisestä.
- Rakentaa ja ylläpitää vahvoja asiakassuhteita, varmistaen korkean asiakastyytyväisyyden.
- Tarjota konsultointipalveluita ja tukea asiakasyritysten strategisissa kehityshankkeissa.
- Osallistua myyntiin ja liiketoiminnan kehittämiseen, tunnistaen uusia mahdollisuuksia asiakkuuksien laajentamiseksi.
- Ratkaista asiakkaiden liiketoimintaan liittyviä ongelmia nopeasti ja tehokkaasti.
Mitä toivomme sinulta?
- Kokemusta asiakaslähtöisestä työskentelystä ja asiakassuhteiden kehittämisestä.
- Vahvaa ongelmanratkaisukykyä ja kykyä reagoida nopeasti muuttuviin tilanteisiin.
- Myynti- ja liiketoiminnan kehityshenkisyyttä.
- Erinomaisia ryhmän fasilitointi- ja konsultointitaitoja.
- Sujuvaa suomen ja englannin kielen taitoa.
- Kokemusta erikokoisten yritysten kanssa toimimisesta.
- Yleistä IT-osaamista, joka tukee asiakkaiden liiketoiminnan kehittämistä ja digitalisointia.
- Kokemus ERP-järjestelmistä (SAP, Microsoft Dynamics, Netsuite, Visma jne.) on eduksi, muttei välttämätöntä.
Mitä saat Exciberissä?
- Työn suomalaisessa yrityksessä, joka ei ole liian suuri eikä liian pieni – olemme kannattava ja joustava toimija, jolla on hyvä maine ja merkittäviä saavutuksia, kuten onnistuneita SAP-pilviprojekteja.
- Työympäristön, jossa on mukava tulla töihin ja jossa on vähän sisäistä byrokratiaa.
- Mahdollisuuden vaikuttaa omaan työhösi ja kasvaa roolin mukana – saat vastuuta oman halusi mukaan ja voit kehittää itseäsi ammattimaisesti.
- Dynaamisen ja tukevan työympäristön, jossa panostamme työntekijöidemme kehitykseen ja hyvinvointiin.
Mikäli uskot olevasi etsimämme Customer Success Manager, jätä hakemuksesi mahdollisimman pian, sillä käsittelemme hakemuksia niiden saavuttua. Lisätietoja tehtävästä antaa ICT DIRECT:ssä Ilpo Järvenpää p. 050 548 5651.
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