Customer Experience Leader

16 hours ago


Espoo, Uusimaa, Finland Philips Full time

Job Description:

The Customer Experience Leader will be responsible for driving customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. This involves working closely with a diverse team to advance global healthcare outcomes and foster sustainable growth.

Key Responsibilities:

  1. Directly contribute to advancing global healthcare outcomes and fostering sustainable growth.
  2. Collaborate with a diverse team of professionals, including Account Managers, Product Specialists, Clinical Applications Specialists, Project Managers, and Service Engineers.
  3. Gain valuable experience in customer relationship management, strategic planning, and stakeholder coordination within a leading healthcare technology company.
  4. Develop strong relationships with stakeholders, including customers, partners, and internal teams.

Requirements:

  1. Proven experience in customer relationship management and/or management consulting with a strategic approach.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  3. A master's degree in Engineering, Business, Health, or a related field.
  4. Fluent in English, with practical experience in a clinical setting an asset.


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