Customer Success Manager

6 days ago


Espoo, Uusimaa, Finland Philips Full time

Job Title: Customer Success Manager

Job Description:

As a Customer Success Manager, you will drive customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. You will join the Service and Solution Delivery team for Hospital Patient Monitoring where a professional but fun workplace atmosphere is valued, and a diverse multi-functional team will greet you.

Your role:

  1. Directly contribute to advancing global healthcare outcomes and fostering sustainable growth.
  2. Work with a diverse, multi-functional team, including Account Managers, Product/Business Specialists, Clinical Applications Specialists, Project Managers, and Service Engineers.
  3. Gain valuable experience in customer relationship management, strategic planning, and stakeholder coordination within a leading healthcare technology company.
  4. From career growth to personal development, a career at Philips comes with a variety of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if you:

  1. Have experience in customer relationship management and/or management consulting with a strategic approach.
  2. Possess strong skills in managing stakeholder relationships and achieving results within complex organizations.
  3. Hold a master's degree in Engineering, Business, Health, or a related field.
  4. Fluent in Finnish and English and ideally have practical experience in a clinical setting.

How We Work Together:

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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