Healthcare Service Delivery Expert
1 week ago
Career Opportunity
We are excited to offer a career opportunity for a talented and motivated individual to join our team as a Clinical Trial Support Representative. In this role, you will play a vital part in supporting our clinical trials operations, working closely with cross-functional teams to ensure successful trial execution.
Main Responsibilities
- Support the management of clinical trial sites, ensuring smooth operations and compliance with regulatory requirements.
- Collaborate with site personnel, investigators, and other stakeholders to resolve issues and address questions.
- Contribute to the development and implementation of trial protocols, procedures, and processes.
Requirements
- Finnish (mother-tongue) and English proficiency, with excellent communication skills to interact with diverse stakeholders.
- A background in nursing, CRA, or a related medical field, with an understanding of medical topics and the ability to handle sensitive information.
- Previous experience in handling customer requests via phone and email, ideally in a call center setting.
- Well-organized, confident communicator, and passionate about delivering first-class service to customers.
Why Join Us
We offer a dynamic and inclusive work environment, where you can grow professionally and personally. Our team is passionate about making a difference in healthcare, and we invite you to join us on this exciting journey.
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