Healthcare Software Implementation Specialist

1 week ago


Helsinki, Uusimaa, Finland Siemens Healthineers Full time

We are a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual's potential to contribute with diverse ideas. We work together to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.

As a Customer Success Manager, you will be instrumental in helping us achieve this mission. You will partner with our SaaS portfolio customers to ensure they receive the best possible service and support. This will involve developing close relationships with customer stakeholders, understanding their needs and priorities, and helping them to achieve measurable benefits using data-driven insights.

To succeed in this role, you will need to have excellent communication and collaboration skills, as well as the ability to analyze complex workflows and problem-solve. You should also be fluent in both English & French, both written and spoken essential.

The ideal candidate will have experience in customer success management and/or software implementation, customer service, account management, or consulting within a healthcare setting/environment. They should be able to build strong relationships with internal and external customers, engage proactively, listen and understand concerns, and provide solutions.



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