Service Delivery

3 days ago


Helsinki, Uusimaa, Finland Academic Work Full time

Etsimme asiakasyrityksellemme Service Delivery Manageria / Release Manageria. Jos sinulla on aiempaa kokemusta IT-palveluiden toimituksesta ja julkaisujen hallinnasta, sekä haluat ottaa vastuuta projektien sujuvasta etenemisestä ja asiakkaiden tyytyväisyydestä, saatat olla etsimämme henkilö Lue alta lisää ja hae paikkaa heti, sillä etenemme haussa heti sopivan henkilön löydyttyä.

Tehtävänkuvaus

Tässä roolissa pääset varmistamaan IT-palveluiden toimitusten ja julkaisujen sujuvuuden yhteistyössä eri tiimien kanssa. Pääasialliset tehtäväsi ovat varmistaa, että palvelut toimitetaan sovitusti ja aikataulussa, sekä hallinnoida ohjelmistojulkaisujen prosessia. Työskentelet läheisesti sisäisten sidosryhmien kanssa, ja roolissasi korostuvat kyky hallita useita prosesseja samanaikaisesti sekä varmistaa, että toimitukset ovat laadukkaita ja asiakaslähtöisiä. Tehtävässä saat myös osallistua raportointiin ja dokumentaatioon.

Tämä rooli tarjoaa laajan näkyvyyden yrityksen toimintaan, sekä erinomaisen mahdollisuuden kehittyä IT-alalla. Tehtävässä menestyäksesi olet utelias ja kyvykäs oppimaan. Kommunikoit sujuvasti sisäisten sidosryhmien kanssa, ja tarvittaessa myös haastat ja aktivoit kollegoitasi ja toimittajia toimimaan kohti tavoitteita.

Työ sijaitsee lähtökohtaisesti Helsingissä, mutta tarvittaessa on mahdollisuus työskennellä pääasiassa Tampereen toimistolta käsin. Siinä tapauksessa matkustusvalmius Helsinkiin tulee olla 4-8 päivänä kuukaudessa.

Tarjoamme
  • Monipuolisen roolin, jossa pääset kehittämään itseäsi ja kasvamaan IT-alan ammattilaisena
  • Positiivisen ja tukevan työyhteisön
  • Hyvät etenemismahdollisuudet
Työtehtävät
  • IT-palveluiden toimituksen koordinointi ja johtaminen
  • Ohjelmistojulkaisujen suunnittelu, aikataulutus ja hallinta
  • Sisäisten sidosryhmien kanssa kommunikointi ja projektien etenemisen varmistaminen
  • Julkaisujen ja palveluiden laadunvalvonta
  • Asiakaspalautteen kerääminen ja toiminnan kehittäminen sen pohjalta
Etsimme
  • Tehtävään soveltuvaa koulutustaustaa (esim. IT-alan insinööri, IT tradenomi tai vastaava)
  • Sujuvaa englannin kielen taitoa
  • Kykyä hallita monimutkaisia projekteja ja priorisoida tehtäviä
  • Hyviä viestintätaitoja ja kykyä kommunikoida teknisistä asioista selkeästi myös ei-teknisille sidosryhmille
  • Liikkumisvalmius Helsinkiin (toimisto Ruoholahdessa, ensimmäiset kuukaudet 100% toimistolla ja siitä eteenpäin vähintään 3 päivää viikossa toimistolla)
Tehtävässä nähdään etuna, jos sinulla on
  • Sujuva suomen ja/tai ruotsin kielen taito
  • Kokemusta IT-palveluiden toimituksesta, erityisesti ohjelmistojulkaisujen hallinnasta
Menestyäksesi roolissa olet:
  • Innokas oppimaan uutta
  • Tiimipelaaja
  • Oma-aloitteinen
  • Sosiaalinen
Rekrytointiprosessimme

Academic Work hoitaa tätä hakua asiakkaansa puolesta, jonka toiveena on kaikkien tehtävää koskevien kysymysten osoittaminen Academic Workille.

Hakijoita haastatellaan jatkuvasti ja mikäli olemme edenneet jo rekrytointiprosessissa pidemmälle, saatamme sulkea haun ennen lopullisia valintoja. Valintaprosessiin sisältyvät luonteenpiirteitä sekä kognitiivista kykyä mittaavat testit. Testit toimivat työkaluina oikean tekijän löytämiseksi tehtävään sekä takaavat tasa-arvoisen ja oikeudenmukaisen arvioinnin.

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