Customer Success Strategist

6 days ago


Helsinki, Uusimaa, Finland Mondelēz International Full time

About This Opportunity

We are looking for a highly skilled Customer Success Strategist to join our sales team. The successful candidate will be responsible for developing and executing strategic plans to drive growth across all categories within a key customer group.

Key Responsibilities:

  • Developing and executing broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer
  • Utilising data & insights to build & execute category driving strategies for the customer
  • Creating, tracking and delivering JCBP (Joint Customer Business Plan)
  • Optimizing the use of resources to obtain more profitability in operations

Requirements:

  • Negotiating and influencing skills
  • Delivering results and problem solving
  • Growing revenue and market share
  • Customer-facing roles
  • Understanding multiple customers, go-to market strategies, structure and business practices


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