
IT Solutions Professional
3 days ago
Metsä Group is committed to sustainability and producing fossil-free products. This position plays a key role in achieving our mission by ensuring the end-to-end availability of Manufacturing Execution and Variant Configurator solutions.
About the Role
The successful candidate will be responsible for ensuring the quality of incident resolution, achieving SLA targets, and participating in continuous improvement activities. They will also work as a Group Key User in their process area and lead the business area level key user network.
Key Responsibilities:
- Act as Solution Expert in Manufacturing Execution and Variant Configurator processes
- Lead business area level Key User network
- Coordinate and execute Key User trainings and create training materials
- Coordinate application support, ensuring the quality of incident resolution and achievement of SLA targets
Requirements
To be successful in this role, you will need hands-on experience with SAP PP and understanding of SAP VC. You should also have experience in supporting or developing business-critical applications, knowledge of make-to-order production processes, and excellent communication and collaboration skills.
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