Business Development Partner

5 days ago


Helsinki, Uusimaa, Finland Klarna Full time

About Us

Klarna: Smoothing Commerce

At Klarna, we're dedicated to making commerce easier and safer for people to shop and pay. Our commitment to customer obsession, transparency, and accountability drives our partnership with 85 million consumers and 575,000 retailers across 45 markets.

We believe that innovation, talent, and technology are key to delivering our mission. Our team is passionate about making a positive impact on society and driving the global economy forward.

You will be part of our Partner Success Team in Helsinki, working closely with integrated mid to enterprise sized strategic merchants as their main business partner at Klarna. Your role will involve joint business planning, negotiation of upsell and renewal opportunities, and optimizing the merchants' business with Klarna.

Your Key Responsibilities:
  • Working as a named account owner to dedicated merchant partners, offering consultative support to your portfolio.
  • Building an in-depth understanding of your portfolio merchants' businesses, collaborating with them on a daily/weekly/quarterly basis to identify optimization and growth opportunities.
  • Actively engaging with your portfolio merchants' stakeholders to build and maintain relationships and secure merchant satisfaction.
  • Identifying new partnerships or business opportunities, pitching Klarna's services, building business cases, and closing deals.
  • Working closely with internal teams at Klarna to drive partnership optimization, lead generation, and problem-solving.


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