Key Account Development Specialist

3 days ago


Helsinki, Uusimaa, Finland Videoly Full time

Videoly is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key account manager, you'll be responsible for managing and growing our most important customer relationships, driving revenue growth and increasing customer satisfaction.

Your key responsibilities will include:

  • Developing and implementing customer success plans to meet business objectives.
  • Providing exceptional customer service and support to ensure high levels of customer satisfaction.
  • Identifying and pursuing new business opportunities through upselling and cross-selling.

To succeed in this role, you'll need:

  • Proven experience in customer success or account management.
  • A strong understanding of SaaS and key account management principles.
  • Excellent communication and interpersonal skills.

Videoly offers a collaborative and dynamic work environment, with opportunities for career development and a competitive salary package.


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