Service Desk Manager

7 days ago


Helsinki, Uusimaa, Finland Wärtsilä Corporation Full time
Required Skills and Qualifications

The ideal candidate will possess:

  • M.Sc. or B.Sc in Information Technology, Computer Science, Business Administration, or a related field
  • Proven experience (+8 years) in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment
  • Strong knowledge of IT Service Management and related frameworks (e.g., ITIL, Agile)

Additionally, the successful candidate should have excellent communication and performance skills, as well as a proven track record of leadership and collaboration.



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