
Service Desk Manager
7 days ago
The ideal candidate will possess:
- M.Sc. or B.Sc in Information Technology, Computer Science, Business Administration, or a related field
- Proven experience (+8 years) in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment
- Strong knowledge of IT Service Management and related frameworks (e.g., ITIL, Agile)
Additionally, the successful candidate should have excellent communication and performance skills, as well as a proven track record of leadership and collaboration.
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IT Service Desk Professional
6 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeAt Vaisala, we are seeking an IT Service Desk Professional to join our team. This role offers an excellent opportunity to gain experience in processing IT service requests and incidents reported by internal customers.This position involves close cooperation with Vaisala employees, Digital Excellence, and other support units. Key responsibilities include...
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Global Service Desk Coordinator
6 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira's mission is to advance human progress through sustainable chemistry. Our collaborative work culture empowers employees to make a difference.The Senior IT Knowledge Specialist ensures the support organization has relevant and up-to-date information. This person owns the IT knowledge base and coordinates change management.Key qualifications:Over 4...
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Global Service Management Expert
2 days ago
Helsinki, Uusimaa, Finland Kemira Oyj Full timeAt Kemira Oyj, we believe in empowering our employees to make a difference through our purpose-driven approach. As a Global Service Management Expert, you will play a crucial role in ensuring the support organization has the necessary information to operate effectively.Key responsibilities include leading virtual knowledge coordination teams, supporting...
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Knowledge Management Professional
6 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira's vision is to be a global leader in sustainable chemistry. Our IT department plays a critical role in supporting this vision.The Knowledge Management Professional ensures that the support organization has the necessary information to operate efficiently. This person leads the virtual knowledge coordination team and coordinates change management.Key...
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Summer Trainee for IT Services
6 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeAs a Summer Trainee for IT Services, you will be part of Vaisala's IT Service Desk team, providing technical support to our staff. This role offers a chance to develop your skills in IT service management and gain hands-on experience in a dynamic work environment.Your primary responsibilities will include troubleshooting and resolving IT incidents, managing...
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IT Help Desk Professional
3 hours ago
Helsinki, Uusimaa, Finland Avature Full timeJob Overview:We are currently seeking a highly motivated IT Help Desk Professional to join our Lenovo PC Support Center. In this role, you will be responsible for providing technical support to both consumer and corporate customers, as well as to our field technicians working onsite.Your Responsibilities:As an IT Help Desk Professional, you will be...
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Global IT Support Specialist
2 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira IT end-user services team requires an experienced professional to oversee the service management of workstation, printing, service desk, and on-site services globally. The selected candidate will lead a virtual knowledge coordination team and ensure that the support organization operates according to global processes.The ideal candidate should possess...
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Senior IT Knowledge Specialist
6 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira is a global leader in sustainable chemistry, advancing human progress and quality of life. We foster a collaborative and inclusive work culture that empowers employees to thrive.The Global Service Desk Coordinator ensures the support organization has the necessary information to operate professionally. This person coordinates change management between...
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Global IT Support Lead
7 days ago
Helsinki, Uusimaa, Finland Wärtsilä Corporation Full timeJob DescriptionAs a Service Manager, End User Support Services, you will oversee the delivery of effective and efficient Service Desk services, meeting the needs and expectations of users and stakeholders. This role involves collaborating with various IT teams and business stakeholders, managing service performance, and driving continuous improvement in...
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IT Service Desk Assistant
6 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeJob DescriptionMain activities in the role include access rights management, mobile device and subscription management, and end-user support of standard hardware and software components.You'll also have the opportunity to participate in network troubleshooting and improve your PC and mobile hardware and operating system knowledge.
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Service Operations Manager
2 days ago
Helsinki, Uusimaa, Finland ABB Schweiz AG Full timeAt ABB, we are dedicated to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact.Key ResponsibilitiesWe are looking for a Service...
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Head of IT Services Management
4 days ago
Helsinki, Uusimaa, Finland Nokian Renkaat konserni Full timeAbout UsNokian Tyres, a pioneer in safety and innovation, is looking for a highly skilled professional to lead our global IT Operations team.This team is responsible for delivering high-quality business-critical services across various regions, including sales offices, manufacturing sites, and Vianor service centers.The successful candidate will work closely...
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Global Service Management Specialist
6 days ago
Helsinki, Uusimaa, Finland ABB Full timeAt ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration drive our aim to empower everyone to create sustainable solutions.This position reports to the Manager, Service Contracts and Warranty. In this role, you will manage service agreements and ensure all contract-related obligations are...
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Operations Manager
6 days ago
Helsinki, Uusimaa, Finland ABB Full timeAABB Marine & Ports is committed to delivering advanced technology in large projects across the world in a customer-oriented and highly globalized industry.In this role, you will be responsible for managing service agreements and ensuring all contract-related obligations are fulfilled according to company procedures and our contract management framework.Job...
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Technical Support and Assistance
6 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeVaisala's IT Service Desk is seeking a Technical Support and Assistance professional to join our team. As a Summer Trainee, you will provide technical support to our staff, working closely with our IT team to resolve IT-related issues and improve our services.Your key responsibilities will include resolving IT incidents, fulfilling service requests, managing...
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Technology Support Specialist
6 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeVaisala's IT Service Desk is looking for a Technology Support Specialist to provide technical assistance to our staff. As a Summer Trainee, you will work closely with our IT team to resolve IT-related issues and improve our services.The main responsibilities of this role include resolving IT incidents, fulfilling service requests, managing access rights,...
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Support Operations Coordinator
2 days ago
Helsinki, Uusimaa, Finland Kemira Oyj Full timeKemira Oyj's commitment to sustainability and innovation makes us an attractive employer for professionals seeking a challenging role with ample learning opportunities. As a Support Operations Coordinator, you will be part of a supportive team that values innovation and collaboration.Key responsibilities include managing the IT knowledge base, coordinating...
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IT Documentation Lead
6 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira is a leading provider of sustainable chemistry solutions. Our global service desk team supports customers across various industries.The IT Documentation Lead ensures that the support organization has access to accurate and timely information. This person creates training material and writes articles to support new agents.Key responsibilities:Owning...
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Helsinki, Uusimaa, Finland Sweco Full timeWe are looking for an experienced professional to fill the role of Site Management Coordinator at our facility in Tuusula. As a key member of our team, you will be responsible for managing the maintenance of industrial properties and overseeing various technical and administrative tasks.About Us:Four FM is a leading provider of Facility Management solutions,...
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IT Service Process Optimizer
7 days ago
Helsinki, Uusimaa, Finland Anora Group Plc Full timeAbout Anora Group PlcAnora Group Plc is a leading company in the field of IT service management. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients.Job SummaryWe are seeking an experienced IT Service Coordinator to join our team. The successful candidate will be responsible for coordinating and...