
Global Service Management Expert
2 days ago
At Kemira Oyj, we believe in empowering our employees to make a difference through our purpose-driven approach. As a Global Service Management Expert, you will play a crucial role in ensuring the support organization has the necessary information to operate effectively.
Key responsibilities include leading virtual knowledge coordination teams, supporting service desk and on-site team leaders, owning the IT knowledge base, and coordinating change management between end-user services and infrastructure teams.
We are looking for an experienced professional with over 4 years of experience in a global company, preferably in a senior service desk agent or team leader role. Strong understanding of IT support and change management processes is essential. Proficiency in ITSM tools, particularly ServiceNow, is a plus.
Able candidates will possess good collaboration, cooperation, and analytical skills, along with attention to detail and proficiency in English. As a member of our team, you will enjoy a competitive compensation package and benefits, as well as a multicultural and positive working environment offering a hybrid work setup.
Required Skills and Qualifications- Over 4 years of experience in a global company
- Strong understanding of IT support and change management processes
- Familiarity with ITSM tools, preferably ServiceNow
- Good collaboration, cooperation, and analytical skills
- Proficient in English
-
Global Service Management Specialist
6 days ago
Helsinki, Uusimaa, Finland ABB Full timeAt ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration drive our aim to empower everyone to create sustainable solutions.This position reports to the Manager, Service Contracts and Warranty. In this role, you will manage service agreements and ensure all contract-related obligations are...
-
Global IT Operations Director
4 days ago
Helsinki, Uusimaa, Finland Nokian Renkaat konserni Full timeNokian Tyres, a Finnish company founded in 1934, invented the world's first winter tire. Today, we operate globally with over 60 countries and are seeking an experienced professional for our Head of IT Operations position.This role is part of our global IT team and involves leading international experts to deliver high-quality business-critical services...
-
Head of Global IT Management
5 days ago
Helsinki, Uusimaa, Finland Kalmar Full timeKalmar is a global leader in sustainable material handling equipment and services, with a vision to shape the future of industries worldwide.We are seeking an experienced IT Operations & Infrastructure Manager to lead our IT operations and support teams. This role will be responsible for managing IT infrastructure, end-user support, and regional IM...
-
Digital Service Solutions Expert
3 hours ago
Helsinki, Uusimaa, Finland ABB Oy Full timeABB Oy is a leading provider of electrification and automation solutions, driving innovation in various industries.We are seeking a skilled Software Service Engineer to join our global Digital Lifecycle Services team. This role will involve working on exciting projects, collaborating with experienced professionals, and ensuring timely delivery of software...
-
Service Desk Manager
7 days ago
Helsinki, Uusimaa, Finland Wärtsilä Corporation Full timeRequired Skills and QualificationsThe ideal candidate will possess:M.Sc. or B.Sc in Information Technology, Computer Science, Business Administration, or a related fieldProven experience (+8 years) in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environmentStrong knowledge of IT Service Management and...
-
Compliance Expert
6 days ago
Helsinki, Uusimaa, Finland SEB Full timeResponsible banking is not just a goal, it's a reality at SEB. As a leading financial services group in northern Europe, we've built our success on customer-centricity and long-term relationships. Our mission is to help everyone reach their goals by providing capital that accelerates progress towards a sustainable tomorrow.About This OpportunityAs a...
-
ABB Commissioning Expert
2 days ago
Helsinki, Uusimaa, Finland ABB Schweiz AG Full timeWe are committed to delivering advanced technology in large projects across the world in a customer-oriented and highly globalized industry. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress.About the PositionOur team at ABB Oy Marine and Ports in Helsinki Vuosaari is looking for an ABB Commissioning Expert...
-
Global Service Desk Coordinator
6 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira's mission is to advance human progress through sustainable chemistry. Our collaborative work culture empowers employees to make a difference.The Senior IT Knowledge Specialist ensures the support organization has relevant and up-to-date information. This person owns the IT knowledge base and coordinates change management.Key qualifications:Over 4...
-
Head of IT Services Management
4 days ago
Helsinki, Uusimaa, Finland Nokian Renkaat konserni Full timeAbout UsNokian Tyres, a pioneer in safety and innovation, is looking for a highly skilled professional to lead our global IT Operations team.This team is responsible for delivering high-quality business-critical services across various regions, including sales offices, manufacturing sites, and Vianor service centers.The successful candidate will work closely...
-
Global Business Services Professional
2 days ago
Helsinki, Uusimaa, Finland SSAB Europe Oy Full timeAbout the RoleAs a Finance Developer in the Digital Graduate Program, you will initially join the Finance transformation team, which oversees and protects finance development across various projects. Your responsibilities will include assisting with project management tasks such as scheduling workshops and documentation. You will learn how finance is...
-
Operations Manager
6 days ago
Helsinki, Uusimaa, Finland ABB Full timeAABB Marine & Ports is committed to delivering advanced technology in large projects across the world in a customer-oriented and highly globalized industry.In this role, you will be responsible for managing service agreements and ensuring all contract-related obligations are fulfilled according to company procedures and our contract management framework.Job...
-
Global IT Support Specialist
2 days ago
Helsinki, Uusimaa, Finland Kemira Full timeKemira IT end-user services team requires an experienced professional to oversee the service management of workstation, printing, service desk, and on-site services globally. The selected candidate will lead a virtual knowledge coordination team and ensure that the support organization operates according to global processes.The ideal candidate should possess...
-
Commercial Textile Expert
7 days ago
Helsinki, Uusimaa, Finland Lindström konserni Full timeCommercial Textile ExpertWe are seeking a highly skilled Commercial Textile Expert to join our global Service Concepts team. In this role, you will contribute to the growth and success of our service lines, developing new business concepts and ensuring the business and financial viability of our service concepts.Key responsibilities include:Developing...
-
Global Defense Solutions Expert
7 days ago
Helsinki, Uusimaa, Finland Saab AB Full timeAre you interested in working for a company that is committed to innovation and safety? As a Global Defense Solutions Expert at Saab AB, you will play a key role in developing and executing product business development strategies that meet the needs of our customers.About the JobYou will work closely with our global sales and marketing functions, as well as...
-
Supply Chain Expert
1 day ago
Helsinki, Uusimaa, Finland Nigel Wright Group Full timeWe are a dynamic recruitment agency, Nigel Wright Group, and we are currently seeking a seasoned Supply Chain Expert to join our team. In this role, you will develop and maintain category plans, identify opportunities for operational efficiencies, and drive cost savings. You will also negotiate and implement agreements, manage supplier relationships, and...
-
Global IT Strategist
4 days ago
Helsinki, Uusimaa, Finland Napa Ltd. Full timeThis role offers a unique opportunity to join NAPA's global DevOps team and contribute to the development and enhancement of our IT environment.Job DescriptionDrive the development and continuous improvement of our IT environment.Support the growth and success of the global IT team.Configure and maintain the company IT infrastructure.Purchase IT services and...
-
Training and Knowledge Manager
2 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeWe're looking for a talented Training and Knowledge Manager to join our Project, CareTech and Service team at Vaisala headquarters in Finland. In this role, you will be responsible for designing and implementing a comprehensive training program that ensures our service team members have the necessary skills to support our customers worldwide.Vaisala is a...
-
Global Pricing Strategy Lead
2 days ago
Helsinki, Uusimaa, Finland ABB AS Full timeJob DescriptionThis role reports to the Global Pricing Excellence Manager, Motion Services division. The successful candidate will lead the development of harmonized pricing strategies for the Motion Services (MOSE) offering, providing expertise, support, and governance to drive their success.About UsABB is a global leader in motors and drives, accelerating...
-
Program Management Expert
7 days ago
Helsinki, Uusimaa, Finland Ministry of Community and Social Services Full timeJoin Our Team as a Program Management ExpertWe're seeking a highly skilled Program Management Expert to join our team at F-Secure. As an Agile Project Manager, you'll play a crucial role in delivering brilliant security experiences to millions of users worldwide. You'll work closely with cross-functional teams to drive 1-2 strategic product creation programs...
-
Chief Information Services Officer
5 days ago
Helsinki, Uusimaa, Finland Kalmar Full timeKalmar is a leader in sustainable material handling equipment and services, with a vision to shape the future of industries worldwide.We are seeking an IT Operations & Infrastructure Manager to lead our IT operations and support teams. This role will be responsible for managing IT infrastructure, end-user support, and regional IM organization collaboration....