Service Operations Manager

2 days ago


Helsinki, Uusimaa, Finland ABB Schweiz AG Full time

At ABB, we are dedicated to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact.

Key Responsibilities
  • We are looking for a Service Operations Manager to join our team at ABB Oy Marine and Ports in Helsinki Vuosaari.
  • You will be responsible for leading our Commissioning and Field Service Team who work with new building and service projects.
  • Making sure that your team is properly staffed and team members are able to perform to the best of their ability is a key part of this role.

This role is all about making sure that our customers receive world-class commissioning and life cycle services. ABB Marine's typical marine project deliveries include bridge control systems, power plant systems, transformers, propulsion systems, and Azipod propulsors.

As a Service Operations Manager, you will:

  1. Work as a line manager for the field service team and manage and support them.
  2. Resource planning, recruitment, and allocating engineers to new building commissionings and life cycle services are vital parts of this role.
  3. Ensure safety, profitability, consistent quality, and customer satisfaction.
  4. Ensure that the team members have needed competences and trainings.


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