Client Success Advocate

2 days ago


Espoo, Uusimaa, Finland Meetingpackage Full time

We're seeking a meticulous Customer Support Representative to join our European team. As a valued member of our Customer Success team, you'll be the primary point of contact for our customers, providing expert support and guidance to ensure their success.

Our dream candidate is a technically savvy individual with a passion for delivering exceptional customer experiences. If you've worked in the hotel or IT industries, we'd love to hear from you

Your Essential Tasks:
  1. Provide comprehensive customer support via multiple channels, including live chat and ticketing systems.
  2. Collaborate with internal teams to identify and address customer pain points.
  3. Drive customer satisfaction by communicating clearly and empathetically.
  4. Engage in ongoing learning and professional development to stay current on industry trends and best practices.
You'll Excel if You:
  • Bring 2+ years of experience in customer-facing roles or similar positions.
  • Be proficient in navigating complex technical issues and finding effective solutions.
  • Adhere to our company values: transparency, ownership, teamwork, ambition, and laughter.
  • Speak fluent English and possess excellent communication skills.


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