Customer Success Engineer

4 days ago


Helsinki, Uusimaa, Finland Tbwa ChiatDay Inc Full time

The Customer Solutions Engineer role at Smartly involves working with some of the largest and most advanced performance marketers in the world, solving their technical bottlenecks and developing innovative solutions that enhance the Smartly platform.

Responsibilities:
  • Technical Problem Solving: Utilize your technical skills to debug errors, review code, and solve customer problems by digging through databases to identify root causes.
  • Feature Development and Testing: Build and test features and integrations tailored to customer requirements.
  • Customer Account Management: Manage and nurture customer accounts through day-to-day communication and technical expertise.

This role requires a strong understanding of marketing measurement solutions, cloud knowledge, and customer engagement principles.



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