IT Service Manager

OverviewThe role of the Service Manager, End User Services is to lead our Global IM Service Desk. The Service Desk is fully outsourced and is currently undergoing a transformative journey driven by cutting-edge automation, AI, and superior customer experiences. This forward-thinking approach is designed to deliver exceptional customer service and elevate...

At Wärtsilä, we are driving the decarbonisation transformation of our industries across the globe. As a forward-thinking company, we are seeking an exceptional IT Service Delivery Manager to lead our Global IM Service Desk (GSD). This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred...

About the JobWe are seeking a skilled Service Manager, End User Services to join our team. The successful candidate will have a proven track record in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. Strong knowledge of IT Service Management and related frameworks such as ITIL and Agile is also...

About the Role:We are looking for a seasoned IT professional with extensive experience in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. The ideal candidate will have strong ServiceNow skills, including knowledge of the incident management capability and data model on a high level.The selected...

Our CultureWe value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.As a part of our dynamic and collaborative Service Integration and Management team, you will have the opportunity to work with...

Job DescriptionThe position of Custome Account Manager is open at Vestas, a global leader in the renewable energy industry. In this role, you will be responsible for managing business relationships with customers and ensuring high customer satisfaction while maximizing revenue.You will act as the main contact for your customers, communicating internally...

We are seeking an exceptional Global IT Support Services Director to join our Global IM Service Desk (GSD) team. This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred location for this permanent position is Finland or India, with the possibility of hybrid remote work. We offer a dynamic and...

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We value diversity and are committed to supporting an inclusive work community. Our team of 17,800 professionals works together to shape the decarbonisation transformation of our industries across the globe.We are seeking an experienced Service...

As a forward-thinking company, Wärtsilä is shaping the decarbonisation transformation of our industries across the globe. We are seeking an experienced Technology Infrastructure Management Expert to join our Global IM Service Desk (GSD) team.This role requires strong technical expertise, excellent communication, and performance management abilities.About...

About UsWe are Wärtsilä, a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe.We value diversity and are committed to supporting an inclusive work...

About the OpportunityWe are seeking a Technical Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-personTroubleshoot and resolve complex technical issuesDocument and...

We are seeking an experienced professional to join our Lifecycle Data Operations Centre of Excellence (CoE) as a Manager. This is a permanent contract position based in Finland, with the option to work partially remotely due to our hybrid work model.About the RoleThe Content Management Spare Part Information department is a key component of our organisation,...

At Wärtsilä Corporation, we are driven by our vision of enabling sustainable societies through innovation in technology and services.We are a world leader in marine technology and a leading industry partner for customers in the future. With our extensive portfolio and global service network, we deliver efficient, safe, and sustainable integrated products...

Join Our TeamAs a summer trainee, you will be an integral part of our sales and customer service team. Your role will involve supporting our sales efforts, providing excellent customer service, and developing business relationships. We value a can-do attitude, a positive approach to tasks, and a strong desire to learn.We offer a supportive and collaborative...

Wärtsilä Corporation is a world leader in marine technology, driving the industry's transformation towards a sustainable future. We offer a wide portfolio and service network that enables us to deliver integrated products and solutions to enhance our customers' businesses.We want to create an interconnected and cleaner maritime future through innovation in...

About the PositionWe are seeking an experienced Manager, Management Systems to join our team working towards a sustainable future. As a key member of our organization, you will be responsible for ensuring customer expectations and regulatory requirements are met.Your Key ResponsibilitiesMonitor customer satisfaction, nonconformities, risks, and auditing of...

We value diversity and inclusion at Wärtsilä Corporation, and we welcome applications from individuals who share our commitment to creating a more sustainable future.We are currently seeking a highly skilled Functional Safety Manager to join our T&V Test Services, Emissions & Automation team in Vaasa, Finland.In this role, you will be responsible for...

Job DescriptionThe successful candidate will be responsible for ensuring high customer satisfaction through quality products and services that meet client expectations.You will oversee product quality to maintain compliance with Health, Safety, and Environmental standards.This role reports to the Head of Product Management & Product Owner, W31.

Job OverviewWe are looking for a Spare Parts Product Manager to join our skilled Part Data Lifecycle Management (PDLM) team. The role is offered as a maximum 25-hour week contract, and the preferred location is Vaasa, Finland.In this highly flexible role, you will be able to work partially remotely in line with our hybrid work model. You will need to be a...

Key Responsibilities:Manage the Global IM Service Desk to deliver exceptional customer service and elevate satisfaction to new heights.Work closely with various IT teams and business stakeholders to ensure seamless support and efficient service delivery.Lead the development of strategic plans and initiatives to drive innovation and accelerate growth of...