End User Support Leader

About the JobWe are seeking a skilled Service Manager, End User Services to join our team. The successful candidate will have a proven track record in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. Strong knowledge of IT Service Management and related frameworks such as ITIL and Agile is also...

About UsWe are Wärtsilä, a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe.We value diversity and are committed to supporting an inclusive work...

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We value diversity and are committed to supporting an inclusive work community. Our team of 17,800 professionals works together to shape the decarbonisation transformation of our industries across the globe.We are seeking an experienced Service...

OverviewThe role of the Service Manager, End User Services is to lead our Global IM Service Desk. The Service Desk is fully outsourced and is currently undergoing a transformative journey driven by cutting-edge automation, AI, and superior customer experiences. This forward-thinking approach is designed to deliver exceptional customer service and elevate...

About the Role:We are looking for a seasoned IT professional with extensive experience in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. The ideal candidate will have strong ServiceNow skills, including knowledge of the incident management capability and data model on a high level.The selected...

We are seeking an exceptional Global IT Support Services Director to join our Global IM Service Desk (GSD) team. This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred location for this permanent position is Finland or India, with the possibility of hybrid remote work. We offer a dynamic and...

About the RoleWe are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-personTroubleshoot and resolve complex technical issuesDocument...

About the RoleWe are seeking a skilled IT Support Specialist to join our team. As a key member of our Service Desk gang, you will be responsible for receiving and solving IT problems of corporate customers on a daily basis in Finnish, Swedish, and English.You will have the opportunity to work with a knowledgeable and encouraging work community as part of a...

Requirements:M.Sc. or B.Sc in Information Technology, Computer Science, Business Administration, or a related field.At least 8 years of experience in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment.Strong ServiceNow skills, including knowledge of the incident management capability and data model...

As a forward-thinking company, Wärtsilä is shaping the decarbonisation transformation of our industries across the globe. We are seeking an experienced Technology Infrastructure Management Expert to join our Global IM Service Desk (GSD) team.This role requires strong technical expertise, excellent communication, and performance management abilities.About...

What We OfferAt Wärtsilä, we value diversity, inclusion, and equal employment opportunities. Everyone can be their true self and succeed based on their job-relevant merits and abilities. Our company is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets, with a team of 17,800 professionals in over 280...

At Wärtsilä, we are driving the decarbonisation transformation of our industries across the globe. As a forward-thinking company, we are seeking an exceptional IT Service Delivery Manager to lead our Global IM Service Desk (GSD). This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred...

About UsThe IEC LV Motors Division is a global market leader focused on helping industries, cities, infrastructure, and transportation increase energy efficiency. We offer a full range of energy-efficient low voltage motors, including SynRM (synchronous reluctance) motors.Our Culture and BenefitsCourage, care, curiosity, and collaboration - our core values...

Company OverviewWärtsilä is a world leader in marine technology, driving the industry's transformation towards a decarbonised and sustainable future. With the widest portfolio and service network globally, we deliver integrated products and solutions to enhance our customers' business.Job DescriptionWe are seeking an experienced Automation Engineer or...

About the BenefitsAs a Competence Coordinator at Wärtsilä, you can expect a range of benefits, including:A dynamic and supportive work environmentOpportunities for professional growth and developmentA competitive salary and benefits packageThe chance to work with a global leader in innovative technologies and lifecycle solutionsWe value diversity and are...

About the JobWe are looking for a Help Desk Professional to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve client inquiries and issues in a timely and professional mannerProvide technical guidance...

About the Job DescriptionWe are looking for a Customer Care Technician to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve client inquiries and issues in a timely and professional mannerProvide...

Job ProfileWärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We are now looking for an experienced Industrial Automation Professional to support our automation efforts and drive innovation across the organization.Key ResponsibilitiesIn this role, you will:Support and develop automation...

Job OverviewWärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We are now looking for a skilled Process Automation Expert to support our automation efforts and drive innovation across the organization.Key ResponsibilitiesIn this role, you will:Support and develop automation solutions using the...

About the OpportunityWe are seeking a Technical Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-personTroubleshoot and resolve complex technical issuesDocument and...