Customer Service Portfolio Manager

Job Description:We are seeking a highly skilled IT Service Manager to lead our Global IM Service Desk. As the preferred candidate, you will be responsible for ensuring that service desk services are delivered effectively and efficiently, meeting the needs and expectations of users and stakeholders.You will work closely with various IT teams and business...

OverviewThe role of the Service Manager, End User Services is to lead our Global IM Service Desk. The Service Desk is fully outsourced and is currently undergoing a transformative journey driven by cutting-edge automation, AI, and superior customer experiences. This forward-thinking approach is designed to deliver exceptional customer service and elevate...

At Wärtsilä, we are driving the decarbonisation transformation of our industries across the globe. As a forward-thinking company, we are seeking an exceptional IT Service Delivery Manager to lead our Global IM Service Desk (GSD). This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred...

Join Our TeamAs a summer trainee, you will be an integral part of our sales and customer service team. Your role will involve supporting our sales efforts, providing excellent customer service, and developing business relationships. We value a can-do attitude, a positive approach to tasks, and a strong desire to learn.We offer a supportive and collaborative...

At Wärtsilä Corporation, we are driven by our vision of enabling sustainable societies through innovation in technology and services.We are a world leader in marine technology and a leading industry partner for customers in the future. With our extensive portfolio and global service network, we deliver efficient, safe, and sustainable integrated products...

About the JobWe are seeking a skilled Service Manager, End User Services to join our team. The successful candidate will have a proven track record in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. Strong knowledge of IT Service Management and related frameworks such as ITIL and Agile is also...

We are seeking an experienced professional to join our Lifecycle Data Operations Centre of Excellence (CoE) as a Manager. This is a permanent contract position based in Finland, with the option to work partially remotely due to our hybrid work model.About the RoleThe Content Management Spare Part Information department is a key component of our organisation,...

Our CultureWe value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.As a part of our dynamic and collaborative Service Integration and Management team, you will have the opportunity to work with...

Wärtsilä Corporation is a world leader in marine technology, driving the industry's transformation towards a sustainable future. We offer a wide portfolio and service network that enables us to deliver integrated products and solutions to enhance our customers' businesses.We want to create an interconnected and cleaner maritime future through innovation in...

About ABB MotionWe deliver pioneering technology, products, and solutions to industrial customers, focusing on energy efficiency, safety, reliability, and process control. Our portfolio includes motors, generators, and drives for various applications across industries.Key ResponsibilitiesThis role requires strategic collaboration with various stakeholders,...

We are seeking an exceptional Global IT Support Services Director to join our Global IM Service Desk (GSD) team. This role requires strong leadership skills, excellent communication, and performance management abilities.The preferred location for this permanent position is Finland or India, with the possibility of hybrid remote work. We offer a dynamic and...

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We value diversity and are committed to supporting an inclusive work community. Our team of 17,800 professionals works together to shape the decarbonisation transformation of our industries across the globe.We are seeking an experienced Service...

About the Role:We are looking for a seasoned IT professional with extensive experience in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment. The ideal candidate will have strong ServiceNow skills, including knowledge of the incident management capability and data model on a high level.The selected...

The RoleWe are seeking a skilled Trade and Logistics Specialist to join our team at ABB Center of Expertise Logistics (CoE-L) in Vaasa. As a key member of our team, you will be responsible for managing and optimizing transportation and trade flows. Your key responsibilities will include:Implementing optimization strategies to reduce lead times and...

About the Job DescriptionWe are looking for a Customer Care Technician to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve client inquiries and issues in a timely and professional mannerProvide...

Elevate your career at ABB Oy, where professionals from diverse backgrounds unite to revolutionize the low voltage motor landscape. As a Global Customer Support Engineer, you will bridge the gap between sales teams, customers, and technical experts.Key performance areas:Deliver high-quality technical assistance to ensure seamless customer...

About the OpportunityHitachi Energy is committed to creating a sustainable, flexible, and secure energy system. Our goal is to attract diverse talent by providing learning opportunities during the summer for students at all levels in various fields.We treat interns like fellow team members and assign work that is not only impactful to the organization but...

At Wärtsilä Corporation, we are leaders in marine technology and driving the industry's transformation towards a sustainable future. Our wide portfolio and service network enable us to deliver integrated products and solutions that enhance our customers' businesses.We want to create an interconnected and cleaner maritime future through innovation in...

As a forward-thinking company, Wärtsilä is shaping the decarbonisation transformation of our industries across the globe. We are seeking an experienced Technology Infrastructure Management Expert to join our Global IM Service Desk (GSD) team.This role requires strong technical expertise, excellent communication, and performance management abilities.About...

About the OpportunityWe are seeking a Technical Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-personTroubleshoot and resolve complex technical issuesDocument and...