Benefits Operations Specialist AMER

2 days ago


Helsinki, Uusimaa, Finland Tbwa ChiatDay Inc Full time

At Remote, we are committed to creating a global team of talented individuals who can help us solve the biggest challenge faced by remote organizations: employing anyone anywhere compliantly. As a Benefits Operations Specialist, you will be part of our dynamic team that handles global payroll, benefits, taxes, and compliance for businesses big and small.

You will work closely with our clients' HR teams to navigate and advise on the intricate paths of global employment in over 90+ countries. Your expertise and experience will directly influence our customer journey and employee experience with their Benefits. We encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status, and any other under-represented group to apply.

We prioritize a sense of belonging and have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

In this role, you will provide delightful support to Employees and Clients re: Benefits in multiple areas. You will process and solve tickets and escalations in Zendesk/e-mail, execute data-related tasks with care and precision, and help define/detail and execute on Standard Operating Procedures.

You will work closely and effectively within the Benefits team and with other Remote departments to analyze customers' needs and deliver delightful solutions and experiences. We look forward to meeting candidates who balance innovation with genuine expertise and experience.



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