Knowledge Management Associate

3 days ago


Helsinki, Uusimaa, Finland Vaisala Full time

Vaisala, a global leader in measurement instruments and intelligence, is seeking a Knowledge Management Associate to join our Project, CareTech and Service team at our headquarters in Vantaa, Finland.

In this role, you will be responsible for designing and documenting a standardized system for tracking knowledge levels and structuring employee training to ensure our service team members have world-class skills to support our customers worldwide.

About Vaisala

Vaisala is a pioneer in developing innovative solutions to help industries thrive. Our team of experts from 59 nationalities is driven by a shared purpose, curiosity, and pioneering spirit, enabling us to stay ahead and make a difference.

Your Responsibilities

  • Research and consolidate existing competency matrixes and training outlines.
  • Collaborate with product experts, service managers, and team leads to evaluate training needs.
  • Analyze and categorize current training materials, certification processes, and competency gaps.
  • Develop structured training guidelines to ensure standardization and scalability.
  • Create a guidance framework for team leads, helping them implement and maintain the updated competency matrix.
  • Gain hands-on experience in competency-based training design and cross-functional collaboration.

Requirements

  • Pursuing a Master's or Bachelor's degree in Business, Economics, Education, Organizational Leadership, or a related field.
  • Strong analytical mindset with the ability to gather, interpret, and document large amounts of data.
  • Excellent communication and collaboration skills, with confidence in interviewing experts and facilitating discussions across departments.
  • Ability to work independently, structure priorities, and manage multiple tasks effectively.
  • Interest in AI-driven process improvement, competency assessment, and knowledge management.
  • Ability to work in an international work environment.
  • Fluent in English; additional languages are a plus.

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