
IT Service Process Manager
9 hours ago
The IT Service Coordinator plays a pivotal role in ensuring seamless operations and excellent user experience. This includes managing and developing Anora's ITSM tool (Jira Service Management) and the IT Knowledge base (Confluence). The individual will also oversee the weekly release process for SAP changes and contribute to improving release and test management processes.
- Effective administration and development of Anora's ITSM tool to ensure efficient service processes and user satisfaction.
- Coordinating and resolving IT support ticket flows, collaborating with Anora's IT team, vendors, and business users to provide optimal support.
- Managing SAP releases and supporting improvements in release management processes, as well as administering the IT test management tool and developing test management policies and practices.
- Contributing to IT Development by administering and developing the IT project tool (Jira Software).
- Developing comprehensive IT ticket reporting in Jira and Power BI to facilitate continuous service improvement.
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Service Delivery Process Owner
3 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeVaisala is a global leader in measurement instruments and intelligence, driving innovation and sustainability in industries, nations, and the planet. Our solutions are used in critical applications, from predicting hurricanes to optimizing renewable energy production. We're committed to taking every measure for the planet and were recognized by Time Magazine...
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IT Process Optimizer
1 day ago
Helsinki, Uusimaa, Finland Anora Group Plc Full timeAbout the Role\We are looking for a skilled IT Service Coordinator to join our team at Anora Group Plc. As a key member of our IT department, you will play a crucial role in supporting and improving our core IT service processes.\As an IT Service Coordinator, you will be responsible for ensuring effective IT service processes and good user experience by...
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Global Service Management Expert
5 days ago
Helsinki, Uusimaa, Finland Kemira Oyj Full timeAt Kemira Oyj, we believe in empowering our employees to make a difference through our purpose-driven approach. As a Global Service Management Expert, you will play a crucial role in ensuring the support organization has the necessary information to operate effectively.Key responsibilities include leading virtual knowledge coordination teams, supporting...
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Aviation Service Operations Manager
2 days ago
Helsinki, Uusimaa, Finland CTAS Aviation Services Limited Full timeAt CTAS Aviation Services Limited, we are committed to delivering exceptional customer service. We are seeking a skilled Service Manager to oversee and manage our customer service department.Job ResponsibilitiesDevelop and implement customer service policies and procedures to maintain operational excellence.Manage and supervise the customer service team,...
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Service Operations Manager
5 days ago
Helsinki, Uusimaa, Finland ABB Schweiz AG Full timeAt ABB, we are dedicated to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact.Key ResponsibilitiesWe are looking for a Service...
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Digital Business Process Manager
9 hours ago
Helsinki, Uusimaa, Finland SSAB Europe Oy Full timeWe are seeking an experienced Digital Business Process Manager to join our team at SSAB Europe Oy. In this role, you will be responsible for leading the implementation of the SAP-based Business Platform, ensuring efficient planning, resource management, and on-time delivery in a multi-partner environment.The platform is designed to support the development of...
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Head of IT Services Management
7 days ago
Helsinki, Uusimaa, Finland Nokian Renkaat konserni Full timeAbout UsNokian Tyres, a pioneer in safety and innovation, is looking for a highly skilled professional to lead our global IT Operations team.This team is responsible for delivering high-quality business-critical services across various regions, including sales offices, manufacturing sites, and Vianor service centers.The successful candidate will work closely...
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Technical Warranty Services Manager
3 days ago
Helsinki, Uusimaa, Finland ABB Oy Full timeTechnical Warranty Services ManagerAzure Solutions is seeking a skilled Technical Warranty Services Manager to join our team in Helsinki, Finland. As a Technical Warranty Services Manager, you will be responsible for managing the technical aspects of warranty services, ensuring optimal customer satisfaction and developing strategies to improve product...
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Customer Experience Owner, Sales and Service
4 days ago
Helsinki, Uusimaa, Finland Vaisala Full timeCloud-Based Customer Service Solution ArchitectVaisala, a global leader in measurement instruments and intelligence, seeks an experienced Business Solution Owner to architect cloud-based customer service solutions on the Salesforce platform. This maternity leave replacement will focus on developing 'Customer Service' services that meet the needs of our...
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Process Improvement Leader
6 days ago
Helsinki, Uusimaa, Finland Takeda Full timeAbout the RoleThe Business Process Excellence Manager will enhance operational efficiency through process optimization, spearhead technology & AI integration into business workflows, and develop learning initiatives.This role involves managing, optimizing, and developing processes to improve efficiency. You will also advance technology & AI integration,...
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Maintenance and Technical Services Manager
4 days ago
Helsinki, Uusimaa, Finland Sweco Full timeWe are looking for an experienced professional to fill the role of Site Management Coordinator at our facility in Tuusula. As a key member of our team, you will be responsible for managing the maintenance of industrial properties and overseeing various technical and administrative tasks.About Us:Four FM is a leading provider of Facility Management solutions,...
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IT Service Delivery Manager
5 days ago
Helsinki, Uusimaa, Finland Nokian Tyres plc Full timeAbout the RoleWe are seeking an exceptional individual to join our team as the Head of IT Operations. This is an exciting opportunity to lead a global IT operations team, driving innovation and delivering high-quality services to support our business operations.The successful candidate will report directly to the CIO and play a key role in shaping our IT...
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Product and Process Consultant
2 days ago
Helsinki, Uusimaa, Finland Nordea Bank Norge ASA Full timeAbout the RoleWe are seeking a highly skilled Application Functional Specialist to join our Global Payment Platform Service Management team in Payments & CM Product Management unit. As a key member of our team, you will play a vital role in supporting the payments change agenda and ensuring stable payments services to the organisation.Your primary...
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Processing Innovation Lead
10 hours ago
Helsinki, Uusimaa, Finland Adven Group Full timeJob Overview:The Processing Innovation Lead is responsible for leading the development of innovative processing concepts that drive business value for our customers. As a key member of our team, you will work closely with industrial clients to understand their needs and develop tailored solutions.Your primary responsibility will be to design and implement...
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Document Management Specialist
1 day ago
Helsinki, Uusimaa, Finland Mane Contract Services Full timeMane Contract Services is seeking an experienced Document Management Specialist to join their team. As a key member of the project management team, you will be responsible for creating, managing, and delivering project documentation in the required quality and time.The ideal candidate will have in-depth knowledge of technical documentation in large-scale...
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Senior Manager of Financial Services
2 days ago
Helsinki, Uusimaa, Finland Airport Authority Full timeAbout the RoleThis is an exciting opportunity for a Senior Manager of Financial Services to join our team at Airport Authority. As a key member of our leadership team, you will be responsible for leading the Accounts Payable Team to efficiently handle the daily operations in compliance with the applicable financial control policies and procedures, and the...
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Athens Customer Service Job
1 day ago
Helsinki, Uusimaa, Finland Blu Selection Full timeB2B Customer Service Job in GreeceWe are looking for a highly motivated and detail-oriented B2B Customer Service Representative to join our team in Greece. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via email and phone.Key responsibilities include:Managing financial...
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Procurement Manager
4 days ago
Helsinki, Uusimaa, Finland Nigel Wright Group Full timeAt Nigel Wright Group, we are seeking a skilled Procurement Manager to lead our indirect sourcing activities in Facility Management and Utilities. As a key member of our team, you will work closely with colleagues from Facility Management to drive efficiency and cost savings.This role is responsible for developing and implementing indirect category...
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Global Business Services Professional
5 days ago
Helsinki, Uusimaa, Finland SSAB Europe Oy Full timeAbout the RoleAs a Finance Developer in the Digital Graduate Program, you will initially join the Finance transformation team, which oversees and protects finance development across various projects. Your responsibilities will include assisting with project management tasks such as scheduling workshops and documentation. You will learn how finance is...
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Business Process Improvement Trainee
2 days ago
Helsinki, Uusimaa, Finland Aaltoaccounting Full timeBusiness Process Improvement TraineeWe are seeking a highly motivated and detail-oriented individual to join our team as a Business Process Improvement Trainee. In this role, you will work closely with our experienced professionals to identify and implement process improvements that enhance the efficiency and effectiveness of our operations.As a Business...