Linux Field Support Specialist

4 days ago


Helsinki, Uusimaa, Finland Canonical Full time
About Us

Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have 1000+ colleagues in 70+ countries and offer a distributed work environment.

Job Overview

We are hiring an Embedded Linux Field Engineer to expand our reach in mission-critical industries. The successful candidate will be responsible for engaging customers during the presales phase, gathering requirements, and explaining our technology. They will also elaborate solutions to be proposed to prospective clients, participate in the delivery of select projects related to Embedded Linux, convey market requirements to key stakeholders, and serve as both a customer advocate and a trusted advisor to Canonical.

Responsibilities
  • Customer Engagement: Engage with customers during the presales phase to gather requirements and explain our technology.
  • Solution Elaboration: Elaborate solutions to be proposed to prospective clients.
  • Project Delivery: Participate in the delivery of select projects related to Embedded Linux.
  • Stakeholder Management: Convey market requirements to key stakeholders in our organization.
  • Advocacy: Serve as both a customer advocate and a trusted advisor to Canonical.

The ideal candidate will possess:

  • A Bachelor's degree in Computer Science or a related technical field.
  • Extensive experience with Linux, preferably Debian or Ubuntu.
  • Solid embedded Linux experience (Yocto, Buildroot...) or RTOS.
  • Proficiency in at least one of Golang, Python, C, C++, or Rust.
  • Excellent communication and presentation skills.
  • Result-oriented, ability to multitask.
  • A personal drive to meet commitments.
  • An humble learner and quick study.
  • Ability to travel up to 30% of the time for customer meetings, company events, and conferences.


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