IT Support Specialist
4 weeks ago
Are you a tech-savvy problem solver with a passion for helping others? Join our team in Vantaa Aviapolis as an IT Support Specialist, where you'll provide essential second-level technical support and ensure smooth IT operations for our organization.
Your RoleThe IT Support Specialist is responsible for providing support and assistance to end-users within an organization. This role involves troubleshooting and resolving IT-related issues, managing service requests, and ensuring the optimal performance of IT systems. The role also includes face-to-face collaboration and support within our premises. The ideal candidate will possess strong technical skills, excellent communication abilities, and a customer-centric approach.
Your Responsibilities- Resolve problems in response to customer- or system-reported incidents via trouble tickets. Identify and break down problems using structured problem-resolution approaches.
- Prioritize day-to-day IT support requests and resolution workflow for technical operations issues.
- Support and maintain the WAN/LAN network and equipment as well as server administration, printers, and PCs.
- Provide training and education of new HW/SW to staff involved.
- Assist in software installation and deployment when required.
- Administer IT assets and other documentation required.
- Procure IT-related equipment (software and hardware) under the guidance of the Manager.
- Ensure all business processes are followed as per KN systems/guidelines and working instructions.
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
- Strong ability to analyze and solve technical problems to learn fast and become proficient with unfamiliar systems.
- Understanding of LAN/AD/VM support, TCP/IP networking, and workstation management.
- Excellent communication and interpersonal skills.
- Good English and Finnish language skills, both written and verbal.
We have been operating in Finland since 1985, and we currently have around 150 experts working across six locations. We offer a comfortable and modern office in Vantaa with excellent transport connections. Employee Experience plays a vital role in our strategy and Kuehne+Nagel Finland received the Great Place to Work certification in 2024, reflecting our satisfied employees and positive work culture.
If you are interested in the position, please submit your application as soon as possible, as we will fill the position once a suitable candidate is found. If you wish to share a cover letter, please attach it as part of your CV, as our system allows only one file upload. We work closely with our global recruitment team for hiring, so you may receive a call related to this position from an international phone number in English.
#J-18808-Ljbffr-
Product Support Specialist
3 weeks ago
Helsinki, Uusimaa, Finland Tepsivo Full time(Full Remote or Prague / Helsinki-based)Tepsivo is a young, ambitious company on a mission to modernize the world of pharma and pharmacovigilance (PV). Since our inception in 2020, we've become the world's first fully digital global provider of PV services, using a genuine end-to-end PV system powered by our in-house developed tools.We are looking for a...
-
Technical Support Specialist
1 week ago
Helsinki, Uusimaa, Finland QOCO Systems Ltd Full timeAbout the RoleWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at QOCO Systems Ltd. In this role, you will play a critical part in supporting our B2B SaaS solutions, driving efficiency in the aviation industry through digitalization of aircraft maintenance.Key ResponsibilitiesProvide technical support for our...
-
Cleanroom Support Specialist
7 days ago
Helsinki, Uusimaa, Finland Samson Investments Oy Full timeSamson Investments Oy is seeking a dedicated and hard-working Cleanroom Support Specialist to support our kitchen operations at Tap & Table. In this role, you'll be responsible for maintaining the cleanliness and organization of our kitchen spaces.The successful candidate will have excellent organizational skills and be able to work effectively in a...
-
IT Technical Support Specialist
2 weeks ago
Helsinki, Uusimaa, Finland United Nations University Full timeVacanciesWe are seeking an IT Technical Support Specialist to enhance our web presence, streamline organizational processes through digital tools, and provide essential operational support.This role offers a unique opportunity to contribute to various aspects of our ICT initiatives, ensuring that our digital infrastructure is robust, secure, and...
-
Software Application Support Specialist
3 weeks ago
Helsinki, Uusimaa, Finland Management Events Full timeWe are looking for Software Application Support Specialist to strengthen our team in Helsinki At Management Events, we are committed to delivering top-tier software experiences to both our internal teams and global customers.As a Software Application Support Specialist, you'll be a key player in ensuring optimal performance and services of our software...
-
Helsinki, Uusimaa, Finland Cross Border Talents Full timeAbout the job: Finnish Onsite Customer Support Specialist, Athens, GreeceAre you a native Finnish speaker looking for an exciting career opportunity abroad? Join our vibrant team in Athens, Greece, as a Finnish Onsite Customer Support Specialist and experience the rich Greek lifestyle while advancing your careerRole: Finnish Onsite Customer Support...
-
Administrative Support Specialist
1 week ago
Helsinki, Uusimaa, Finland CMI – Martti Ahtisaari Peace Foundation Full timeCMI – Martti Ahtisaari Peace Foundation is an independent organization dedicated to preventing and resolving conflicts through dialogue and mediation. Founded in 2000 by Nobel Peace Laureate and former President of Finland Martti Ahtisaari, we have grown to be a leader in the field of international peacemaking.Within its Women in Peacemaking and Youth in...
-
Scientific Support Specialist
1 week ago
Helsinki, Uusimaa, Finland ManpowerGroup Oy Full timeCompany OverviewThe European Chemicals Agency (ECHA) is a key player in implementing the EU's chemicals legislation, aiming to ensure human health and environmental safety while promoting innovation and competitiveness. As part of ECHA's team, you will contribute to advancing the safe use of chemicals and providing information on chemicals of...
-
Technical Support Specialist
4 weeks ago
Helsinki, Uusimaa, Finland Avature Full timeIntroductionJoin IBM – Where Innovation Meets Customer ServiceAre you passionate about technology and customer service? Do you want to be part of a global company that thrives on innovation and development? At IBM, we bring together people from diverse backgrounds to solve complex problems for businesses and organizations across the world — and now,...
-
PYP Grade 1 Educational Support Specialist
2 weeks ago
Helsinki, Uusimaa, Finland International School of Helsinki Full timeJob OverviewThe International School of Helsinki is seeking a dedicated and experienced educational professional to join our dynamic team as a PYP Grade 1 Educational Assistant. This full-time, permanent position offers the opportunity to inspire and engage students in their early learning journey.Key ResponsibilitiesProvide positive, supportive, and...
-
Customer Support Specialist
3 weeks ago
Helsinki, Uusimaa, Finland Swappie Full timeSwappie is looking for passionate and driven colleagues who want to make a real difference for the environment by making refurbished electronics the go-to choice for consumers.Are you ready to make an impact on our German customers as our:CUSTOMER SUPPORT SPECIALISTWe have an exciting fixed-term (1 year) position for a customer-focused professional fluent in...
-
Technical Support Manager
4 weeks ago
Helsinki, Uusimaa, Finland LeadDesk Full timeReady to Lead, Optimize, and Innovate Technical Support at LeadDesk?Nice to meet you I'm Laura, a Talent Acquisition Specialist at LeadDesk. Together with Saija Pouru, VP of Operations, we're strengthening our Technical Support team in Helsinki.It means we need your help and can't wait to welcome the new Technical Support Manager.As a Technical Support...
-
Helsinki, Uusimaa, Finland Nordea Bank Norge ASA Full timeAbout UsNordea is a prominent financial institution committed to delivering exceptional services to its customers. Our team is dedicated to supporting Consumer Cards Applications hosted on the Mainframe platform.We are currently looking for an experienced IT Infrastructure Specialist to join our team. Key responsibilities include:Implementing BizDevOps...
-
Desktop Support Professional
1 week ago
Helsinki, Uusimaa, Finland Sharp Brains Full timeJob SummaryWe are seeking an experienced Desktop Support Professional to join our team as a Technical Field Specialist. The ideal candidate will possess excellent technical skills, a strong understanding of Windows 7 OS, and the ability to manage desktop devices efficiently.
-
Software Support Professional
1 week ago
Helsinki, Uusimaa, Finland Tepsivo Full timeTepsivo is a young, ambitious company dedicated to modernizing the pharma and pharmacovigilance industry.We are seeking a skilled Product Support Specialist to drive the customer experience by supporting users of our products.The successful candidate will:Gain insights into customer needs and contribute ideas for product development.Test products from an...
-
Helsinki, Uusimaa, Finland Avature Full timeJoin IBM – Where Innovation Meets Customer ServiceAre you passionate about technology and customer service? Do you want to be part of a global company that thrives on innovation and development? At IBM, we bring together people from diverse backgrounds to solve complex problems for businesses and organizations across the world — and now, we're looking...
-
Support Engineer
3 weeks ago
Helsinki, Uusimaa, Finland QOCO Systems Ltd Full timeYour missionDo you enjoy analyzing complex problems and providing technical support? Are you excited about the opportunity to help aviation customers enhance their operations through innovative technology? If so, we invite you to join our Crew in Espoo as a full-time Support Engineer. In this role, you'll play a crucial part in supporting our B2B SaaS...
-
Research Support Specialist
1 week ago
Helsinki, Uusimaa, Finland United Nations University Full timeJob DescriptionProject Coordination: Coordinate project planning, implementation, monitoring, and reporting activities, ensuring timely completion of tasks and adherence to project milestones.Administrative Support: Provide administrative support to project leaders and participants, including coordination of events and activities, data entry, and report...
-
Administrative Support Specialist
2 weeks ago
Helsinki, Uusimaa, Finland Eli Lilly and Full timeEmbracing diversity and fostering an inclusive work environment is at the core of Eli Lilly's values. As a Student Assistant - Administration, you will be part of an amazing team that unites caring with discovery to make life better for people around the world.This internship offers a unique opportunity to broaden your competences, gain insight into...
-
Senior Communications Specialist
1 week ago
Helsinki, Uusimaa, Finland United Nations University Full timeVacanciesSenior Communications SpecialistThe United Nations University is seeking a Senior Communications Specialist in Helsinki, Finland. As Senior Communications Specialist, you will be responsible for supporting the development and implementation of the Institute's Knowledge Mobilization Strategy and overseeing the communications team.Key...