Medical SaaS Customer Success Business Partner

6 days ago


Helsinki, Uusimaa, Finland Siemens Healthineers Full time

At Siemens Healthineers, we are seeking a skilled Customer Success Manager to partner with our SaaS portfolio customers. As a member of the Customer Success Team within Varian's Multi-Disciplinary Oncology business unit, you will be responsible for ensuring successful planning and coordination of Varian's SaaS product implementation.

Your primary objective will be to drive adoption and satisfaction post go-live, ensuring that our customers reach their goals and have strong, trusting relationships with Varian. To achieve this, you will develop close relationships with customer stakeholders, understand their needs and priorities, and help them to achieve measurable benefits using data-driven insights.

You will work closely with internal teams, including project management, technical implementation, product team, professional services, and sales, to improve our offering and grow our business. Technical skills are required to maintain a detailed understanding of the product roadmap and provide input into the product development.

In this role, you will need to analyze complex workflows, problem-solve, and communicate effectively with clinicians. You will also develop a trusted relationship with our customers, including clinic end users, customer project teams, and stakeholders.

The ideal candidate will have experience in customer success management and/or software implementation, customer service, account management, or consulting within a healthcare setting/environment. They should be able to build strong relationships with internal and external customers, engage proactively, listen and understand concerns, and provide solutions.



  • Helsinki, Uusimaa, Finland Siemens Healthineers Full time

    Medical SaaS Customer Success Manager page is loadedMedical SaaS Customer Success ManagerJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and...


  • Helsinki, Uusimaa, Finland Siemens Healthineers Full time

    Siemens Healthineers is a leader in medical technology, working to create better outcomes and experiences for patients around the world. As a Customer Success Manager, you will play a key role in helping us achieve this mission.You will partner with our SaaS portfolio customers to ensure they receive the best possible service and support. This will involve...


  • Helsinki, Uusimaa, Finland Siemens Healthineers Full time

    Job DescriptionWe are seeking a highly motivated Customer Success Manager to join our team at Siemens Healthineers. As a key member of the Customer Success Team, you will be responsible for ensuring the successful planning and coordination of Varian's SaaS product implementation, driving adoption and satisfaction post go-live, and ensuring that our customers...


  • Helsinki, Uusimaa, Finland The Cloud People Full time

    Job Summary:The Cloud People is looking for a skilled Customer Success Partner - ServiceNow to lead the way in delivering ServiceNow solutions with a strategic mindset and strong customer focus.Key Responsibilities:Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and setting the stage for long-term success.Solution...


  • Helsinki, Uusimaa, Finland HP Full time

    About the RoleWe are looking for a candidate with good sales and communicative skills.You are fluent in both Finnish and English and have an interest to grow and develop in your role.Furthermore, we see that you have the drive, curiosity, enthusiasm and commitment.In this role, you will be working closely with our partners to deliver the best service in the...


  • Helsinki, Uusimaa, Finland Siemens Healthineers Full time

    ResponsibilitiesThis role will involve working closely with internal teams including project management, technical implementation, product team, professional services, and sales, helping to improve our offering and grow our business.You will develop a close relationship with customer stakeholders, understand customer's near-term and long-term priorities, and...


  • Helsinki, Uusimaa, Finland Videoly Full time

    We're hiring a Customer Success ManagerDo you have experience in Customer Success or Key Account Management and a passion for international SaaS business?Are you a strategic thinker with a proven track record of managing enterprise customers?Does working with top brands and retailers excite you?Videoly is a market-leading ecommerce content management...


  • Helsinki, Uusimaa, Finland Klarna Full time

    About UsKlarna: Smoothing CommerceAt Klarna, we're dedicated to making commerce easier and safer for people to shop and pay. Our commitment to customer obsession, transparency, and accountability drives our partnership with 85 million consumers and 575,000 retailers across 45 markets.We believe that innovation, talent, and technology are key to delivering...


  • Helsinki, Uusimaa, Finland Siemens Healthineers Full time

    We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a member of the Customer Success Team within Varian's Multi-Disciplinary Oncology business unit, you will be responsible for ensuring successful planning and coordination of Varian's SaaS product implementation.Your primary objective will be to drive adoption and...


  • Helsinki, Uusimaa, Finland Refined Full time

    LOCATION:Hybrid work at our office in Sweden or Finland.Alternatively, remote in the US East Coast, Ireland, UK or EU.Why make the move?Are you seeking a workplace that has the perfect balance between a small company's warmth and a big company's stability? At Refined, we have just that – a comfortable and suitable environment that embodies the modernity of...


  • Helsinki, Uusimaa, Finland Supermetrics Full time

    We're looking for a Spanish-speaking Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role, you'll:Manage a diverse client portfolio based in LATAM regionHelp our customers realize their desired outcomes and solve their challengesBe a part of a highly skilled customer success organization of 20+ professionals across...


  • Helsinki, Uusimaa, Finland NICE Ltd Full time

    We're looking for a Spanish-speaking Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role, you'll:Manage a diverse client portfolio based in LATAM regionHelp our customers realize their desired outcomes and solve their challengesBe a part of a highly skilled customer success organization of 20+ professionals across...


  • Helsinki, Uusimaa, Finland Wolt Full time

    About WoltWe're a high-growth technology company that's shaping the future of delivery and logistics. At Wolt, we're committed to creating a more sustainable and efficient way of delivering food and goods to our customers. Our mission is to empower local businesses and communities by providing them with the tools and resources they need to succeed.Job...


  • Helsinki, Uusimaa, Finland Meltwater Group Full time

    Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager, your focus will be on driving impactful...


  • Helsinki, Uusimaa, Finland Deel Full time

    Who We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...


  • Helsinki, Uusimaa, Finland Supermetrics Oy Full time

    Senior Customer Success Manager, LATAM - Spanish SpeakingWe're looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role you will:Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer success...


  • Helsinki, Uusimaa, Finland Upright Oy Full time

    About Upright Oy">We at Upright Oy are dedicated to making a positive impact on the world by providing trusted impact data to institutional investment organizations and corporations in Europe and North America. Our mission is to focus on the big picture while ensuring our data is backed by science, comparable, and credible. With over 10,000+ company profiles...


  • Helsinki, Uusimaa, Finland Supermetrics Full time

    We're looking for a Spanish-speaking Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role you will:Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer success organization of 20+ professionals across North...


  • Helsinki, Uusimaa, Finland Brainlab Full time

    About the JobCome and join our entrepreneurial team to drive sales growth in Scandinavia.This is a home office position located preferably around Helsinki, Finland, and the ideal candidate will have a great interest in the field of Image Guided Surgery and surgical disciplines.Become an expert in our Image Guided Surgery product line.Build successful and...


  • Helsinki, Uusimaa, Finland Worldline Full time

    This is WorldlineWorldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...