ServiceNow Project Manager Lead

4 days ago


Helsinki, Uusimaa, Finland The Cloud People Full time
About the Role:

The Cloud People is seeking an experienced ServiceNow Project Manager Lead to manage client relationships and oversee the successful delivery of ServiceNow projects and services.

Responsibilities:
  1. Project Oversight: Lead ServiceNow projects from sales handover to delivery closure, ensuring timelines, budget, and quality are consistently met.
  2. Cross-Functional Collaboration: Work closely with technical experts, sales, and other stakeholders to design and implement solutions that support customers' business goals and generate measurable benefits.
  3. Risk Mitigation: Identify and mitigate delivery-related risks to ensure project success and meet client expectations.
  4. Client Communication: Ensure clear communication across all stakeholders – clients, internal teams, and leadership – to maintain strong, transparent relationships.
  5. Continuous Improvement: Collect feedback, evaluate project performance, and implement improvements to enhance future project outcomes and customer satisfaction.

Our Culture:

  • We have Fun at work and have a social and inclusive work environment.
  • We have a Fair and transparent grading system which promotes people for their skills and knowledge and gives people the opportunity to advance through training and certifications.
  • We Focus solely on the two leading cloud solutions - ServiceNow and Google Cloud Platform in order to ensure that we can offer our customers the best competency available.
  • We believe that the Future workplace is a modern, flexible, and fuzz-free workplace that encourages creativity and limits the need for dull reporting procedures.


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