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ServiceNow ITSM Expert

2 weeks ago

Helsinki, Uusimaa, Finland Telia Company Full time
Job Description
  • Leverage your expertise in ServiceNow IT Service Management to drive impactful solutions and lead stakeholders through their digital transformation journeys.
  • Design, implement, and optimize ServiceNow IT Service Management (ITSM) solutions that align with business needs and best practices.
  • Work closely with different business units to understand their business needs, architect scalable solutions, and ensure best practices are followed throughout the lifecycle of ServiceNow implementations.
  • Mentor junior architects and consultants, manage stakeholder relationships, and conduct workshops and training sessions to enhance internal expertise.