Enterprise IT Architect for ServiceNow Implementations
2 weeks ago
We are a forward-thinking technology solutions provider, transforming businesses with cutting-edge IT services and solutions. As a key member of our IT team, you will be responsible for leading the design, implementation, and optimization of ServiceNow IT Service Management solutions that meet business needs and best practices.
Your Role:- Lead the design and implementation of ServiceNow ITSM solutions across various business units, ensuring alignment with business objectives and ITIL best practices.
- Collaborate with stakeholders to gather requirements and provide architectural expertise to ensure scalable, efficient, and secure solutions.
- Mentor junior team members, manage stakeholder relationships, and conduct workshops and training sessions to enhance internal expertise.
- Stay up-to-date with the latest ServiceNow updates and industry trends, driving continuous improvements across implementations.
You should have extensive experience in ServiceNow ITSM architecture and implementation, including on-premise installations. A deep understanding of ITSM modules such as Incident, Problem, Change, Knowledge, Service Catalog, and Request Management is essential, along with a strong background in ITIL best practices and ServiceNow ITIL configurations.
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Helsinki, Uusimaa, Finland Telia Company Full timeDigital pioneer ready to create an impact at scale? Look no further I'm Masoud Tondkar Head of SA&A TT ITSM, and I'm searching for someone committed to improving experiences and connectivity.At Telia Company, we are a forward-thinking technology solutions provider with a focus on transforming businesses with cutting-edge IT services and solutions. We're...
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