Service Desk Operations Specialist

17 hours ago


Helsinki, Uusimaa, Finland Ubique Systems Full time
Job Summary

We are seeking a highly skilled IT professional to fill the position of Service Desk Analyst.

  1. Acting as the primary point of contact for all IT-related issues.
  2. Managing incidents from initiation to resolution.
  3. Collaborating with internal teams to resolve complex issues.
  4. Providing training and knowledge-sharing sessions to colleagues.
  5. Maintaining accurate records and reports.

About Our Company:

Ubique Systems is a leading provider of IT services and solutions.

What We Are Looking For:

  • Exceptional communication and problem-solving skills.
  • Prior experience in an IT service desk role.
  • Familiarity with ITSM tools and processes.

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