
Finnish customer service for the biggest online video-hosting service in Athens
4 days ago
Exciting news Patrique Mercier Recruitment ES is on the lookout for passionate Finnish speakers to join the customer service team for the biggest online video-hosting service right in stunning Athens, Greece Are you ready to combine your love for video content with a career that makes a difference? In this engaging role, you'll assist Finnish-speaking customers with their inquiries, helping them navigate the vast world of online content. With the vibrant backdrop of Athens, this is a unique opportunity to thrive in a dynamic environment while providing exceptional service to users who share your interests.
Your Responsibilities- Deliver exceptional customer support to Finnish-speaking clients through various channels, including chat, email, and phone.
- Resolve user inquiries regarding the platform effectively, ensuring a seamless and enjoyable experience.
- Engage with customers warmly and professionally, making every interaction count.
- Document customer interactions to help us elevate our service to even greater heights.
- Collaborate with your team to achieve service objectives and share insights for continuous improvement.
- Participate in training sessions to stay updated on features, tools, and best practices.
- Fluency in Finnish (both written and spoken) is essential.
- A strong passion for customer service and resolving issues.
- Previous experience in customer service is a definite plus
- Outstanding communication skills and an engaging personality.
- Ability to think on your feet and tackle challenges with a positive attitude.
- Willingness to embrace the culture and energy of Athens while enjoying the Mediterranean lifestyle.
- A real desire to be part of a fun and dynamic team focused on excellence
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Above Average Greek Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
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