
IT Service Delivery Manager
4 days ago
We are seeking a seasoned IT Service Delivery Manager to lead our multinational SMO team. As a key member of our organization, you will be responsible for ensuring seamless IT service delivery, aligning processes with business goals, and driving operational excellence.
Key Responsibilities- Manage and motivate a diverse, multinational SMO team, fostering collaboration and high performance.
- Oversee project and service delivery, maintaining operational excellence and adherence to SLAs.
- Analyze performance metrics, deliver insights, and lead continuous improvement initiatives.
- Act as the escalation point for service concerns, ensuring prompt and effective resolutions.
- Enhance SMO and project delivery processes, policies, and documentation for efficiency.
- Perform project audits and reviews to ensure compliance and quality.
- Provide training and guidance to project managers, empowering their success.
- 1-3 years of experience in IT Service Management.
- Experience in leading a team.
- Fluent in English and Finnish (German is a plus).
- Proactive, customer-focused, and flexible approach.
- Strong problem-solving and analytical thinking skills.
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Service Delivery Manager
10 hours ago
Espoo, Uusimaa, Finland Metso Outotec Full timeJob OverviewWe are seeking a seasoned IT professional to lead our network services portfolio, ensuring seamless operational delivery and continuous improvement using Agile methodologies.As a Service Delivery Manager, you will oversee the entire lifecycle of our network services, from design and development to deployment and maintenance. Your expertise in...
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Service Delivery Manager
1 week ago
Espoo, Uusimaa, Finland Metso Corporation Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
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Service Delivery Manager
2 days ago
Espoo, Uusimaa, Finland Metso Outotec Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
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Service Delivery
7 days ago
Espoo, Uusimaa, Finland Metso Corporation Full timeService Delivery & Development Manager, Access NetworksPrimary Location: Espoo, FI Tampere, FIJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network...
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Service Delivery Expert
5 days ago
Espoo, Uusimaa, Finland Metso Corporation Full timeTransforming Network Services for a Sustainable FutureAs a Service Delivery and Development Manager of Access Networks, you will be responsible for ensuring the success of all related operational services while working on development and continuous improvement using Agile working methodologies.You will work closely with Metso's internal and external...
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Espoo, Uusimaa, Finland Metso Corporation Full timeCompany Overview:Metso Corporation is a leading global company in the aggregates, minerals processing, and metals refining industries. Our mission is to enable sustainable modern life by improving energy and water efficiency, increasing productivity, and reducing environmental risks. We strive to be the partner for positive change.Job Description:We are...
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Service Delivery
6 days ago
Espoo, Uusimaa, Finland Metso Outotec Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
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Cloud Service Delivery Executive
4 days ago
Espoo, Uusimaa, Finland Metso Corporation Full timeJob Description:The Service Delivery and Development Manager, Access Networks will report to the Head of Infrastructure Network Services and will be based in Espoo or Tampere, Finland. This individual will be responsible for managing the Network Services portfolio, including service pipeline, operational catalog, and technology retirement.Responsibilities:...
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Service Delivery Specialist
6 hours ago
Espoo, Uusimaa, Finland Metso Outotec Full timeAbout the RoleWe are seeking a highly skilled Service Manager, Supply Chain Applications to join our Metso IT Supply Chain Management team. The successful candidate will be responsible for managing IT service providers and ensuring quality service delivery to stakeholders. They will perform vendor, IT contract, and license management activities to optimize...
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Espoo, Uusimaa, Finland Metso Corporation Full timeCompany OverviewMetso Corporation is a leader in sustainable technologies, end-to-end solutions, and services for the aggregates, minerals processing, and metals refining industries globally. Our mission is to enable sustainable modern life by improving our customers' energy and water efficiency, increasing their productivity, and reducing environmental...
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Service Management Team Lead
4 days ago
Espoo, Uusimaa, Finland Matrix42 Full timeAbout the JobWe are looking for an IT Project Management Specialist to drive operational excellence and ensure seamless IT service delivery. As a key member of our team, you will oversee project and service delivery, analyze performance metrics, and lead continuous improvement initiatives.ResponsibilitiesLead & Inspire: Manage and motivate a diverse,...
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IT Service Operations Manager
6 hours ago
Espoo, Uusimaa, Finland Metso Outotec Full timeAbout This OpportunityThis is an exciting opportunity to join a dynamic team of IT Supply Chain Application professionals who are passionate about enabling customer success. As a Service Manager, Supply Chain Applications, you will have the chance to work on numerous projects, programs, and advanced support services, closely collaborating with internal and...
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Global Workplace Services Manager
5 days ago
Espoo, Uusimaa, Finland Nokia Full timeA key role of the Global Workplace Services Manager is to own the FM collaborator relationship including integration of delivery and contract management. Also, you will be expected to work closely with the Business Groups' Real Estate teams to develop regional service levels and delivery excellence and; with our collaboration partners, to drive efficiencies....
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Project Delivery Expert
5 days ago
Espoo, Uusimaa, Finland IQVIA Full timeProject Delivery Expert RoleIQVIA is seeking an experienced Project Delivery Expert to join our team. As a key member of the Clinical Data Team, you will be responsible for delivering high-quality data management services to our clients. This role requires strong project management skills, excellent communication abilities, and a deep understanding of...
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SMO (Service Management Office) Lead
4 days ago
Espoo, Uusimaa, Finland Matrix42 Full timeYour missionWe are seeking an experienced and detail-oriented SMO Lead to guide our multinational team. In this key role, you will ensure seamless IT service delivery, align processes with business goals, and drive operational excellence. If you thrive in a fast-paced tech environment and are passionate about service management, we want to hear from youKey...
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Espoo, Uusimaa, Finland Metso Outotec Full timeKey ResponsibilitiesManage the Network Services Portfolio, including service pipeline, operational catalog, and technology retirement.Oversee Network Services demand, capacity, and availability management.Ensure Network Services architecture is designed, developed, and improved to align with business goals and industry best practices.Lead service transitions...
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Enterprise Solution Delivery Director
1 day ago
Espoo, Uusimaa, Finland Tieto Full timeWe are seeking an experienced Enterprise Solution Delivery Director to join our team in Market Finland. As a key member of our Delivery Advisory team, you will play a pivotal role in selling, planning and leading projects that drive business transformation for our clients.Key Responsibilities:Participating in sales with project management expertiseManaging...
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Service Manager, Supply Chain Applications
5 days ago
Espoo, Uusimaa, Finland Metso Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
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Service Manager, Supply Chain Applications
16 hours ago
Espoo, Uusimaa, Finland Metso Outotec Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
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Network Services Director
5 days ago
Espoo, Uusimaa, Finland Metso Corporation Full timePioneering IT Infrastructure Innovation at Metso CorporationWe are seeking an experienced IT leader to join our team as a Service Delivery and Development Manager of Access Networks. In this role, you will have the opportunity to shape the future of Metso's IT infrastructure by developing and implementing strategies that drive business growth and...