Field Service Professional for Healthcare Technology

6 days ago


Espoo, Uusimaa, Finland ITH Icoserve Full time

At Siemens Healthineers, we are passionate about making a meaningful difference in people's lives. Our commitment to innovation, quality, and customer satisfaction drives us to deliver exceptional results in the field of laboratory equipment.

Our Team:

We are a team of highly skilled professionals dedicated to providing world-class customer support and service excellence in laboratory equipment. Our team is passionate about making a difference in people's lives and committed to delivering exceptional results.

Job Description:

This role involves providing highly visible field service support to our customers across Finland, with a focus on clinical chemistry, immunochemistry, coagulation, and laboratory automation.

As a Customer Field Service Engineer, you will be responsible for installing, troubleshooting, repairing, and maintaining state-of-the-art laboratory equipment and devices.

You will also perform updates and maintenance on equipment, provide documentation, and address customer needs promptly and professionally.

Key Responsibilities:
  • Install, troubleshoot, repair, and maintain laboratory equipment to a high standard
  • Perform updates and maintenance on equipment, both software and hardware
  • Provide documentation and address customer needs promptly and professionally
Requirements:
  • Technical/University qualification or equivalent experience; preferably with a focus on medical technology
  • Basic IT support and configuration skills
  • Flexibility, a positive work attitude, and a genuine interest in customer service
  • Fluent language skills in both Finnish and English, both written and spoken
  • Knowledge of hospital laboratory equipment and related applications is an advantage
  • Knowledge and experience in servicing laboratory analysis equipment is an advantage
  • Professional attitude, strong cooperation, and organizational skills
  • Willingness to travel and flexibility in working hours as required
  • Full car driver's license


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