E-commerce Development Lead

4 days ago


Helsinki, Uusimaa, Finland Lindström konserni Full time
Job Description

We are seeking a growth-oriented professional to lead our digital channels development efforts as a Digital Channels Development Manager. This role involves developing Lindström's customer interfacing digital channels from a business perspective to ensure a consistent and smooth experience across the entire customer journey.

  • Identify development needs and opportunities based on the customer journey and feedback.
  • Lead the eLindström development backlog, coordinating needs from various stakeholders.
  • Oversee the business deployment of new eLindström features, including instructions, communication, training, support, and monitoring.
  • Drive higher usage rates of digital channels through support, communication, and change management.
  • Support our countries in integrating service webshops into their sales channels and run small-scale experiments and projects to enhance the digital customer journey.


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