Customer Service Representative

1 month ago


Espoo, Uusimaa, Finland Codento Full time
Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team at Medix Biochemica. As a key member of our Customer Care Team, you will be responsible for ensuring the highest level of customer satisfaction through exceptional service and support.

Key Responsibilities:
  • Manage customer orders from placement to completion, ensuring timely and accurate delivery.
  • Coordinate with internal teams and external partners to resolve customer inquiries and issues.
  • Develop and maintain strong relationships with customers, providing personalized support and solutions.
  • Monitor and report on delivery performance, identifying areas for improvement and implementing process changes.
  • Collaborate with the logistics team to ensure seamless order fulfillment and shipping.
  • Participate in the development of ERP functionalities to enhance global business operations.
  • Update team-related instructions and oversee implementation within the team.
  • Manage customer and vendor complaints and feedback, providing timely and effective resolutions.
Requirements:
  • Bachelor's degree in Business Administration or equivalent.
  • 3-4 years of experience in a customer service role, preferably in export or logistics.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in English and Finnish, with knowledge of Netsuite ERP an advantage.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Espoo, Uusimaa, Finland Essity Full time

    Customer Service Representative FinlandOnko sinulla kokemusta asiakaspalvelusta ja haluat työskennellä asiakasrajapinnassa palvellen sekä Suomen että Baltian asiakkaita? Etsimme joukkoomme asiakaspalvelijaa, joka osaa kehittää prosesseja ja ideoimaan uusia työskentelytapoja yhdessä tiimin kanssa. Työsuhde on määräaikainen asti ja sijaitsee...


  • Espoo, Uusimaa, Finland Codento Full time

    About the RoleSun Chemical, a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries, is seeking a skilled Customer Technical Sales Representative to join our Technical Services team in Espoo.ResponsibilitiesCollaborate closely...


  • Espoo, Uusimaa, Finland Essity AB Full time

    Tehtävän kuvausOnko sinulla kokemusta asiakaspalvelusta ja haluat työskennellä asiakasrajapinnassa palvellen sekä Suomen että Baltian asiakkaita? Etsimme joukkoomme asiakaspalvelijaa, joka osaa kehittää prosesseja ja ideoimaan uusia työskentelytapoja yhdessä tiimin kanssa.TehtävätTilaukset, reklamaatiot sekä asiakaskyselyt.Tilausten käsittely...


  • Espoo, Uusimaa, Finland Codento Full time

    Lead Our Customer Service Team to ExcellenceWe are seeking a seasoned leader to drive our customer service function to new heights. As the Head of Customer Service and Admin, you will be responsible for building and leading high-performing teams, designing and implementing excellent processes, and drafting and executing department strategy and budget.Key...

  • Services Sales

    2 months ago


    Espoo, Uusimaa, Finland HPE Full time

    Services Sales - Internship This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...


  • Espoo, Uusimaa, Finland SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Espoo, Uusimaa, Finland Codento Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and guidance in using our financial management products and apps.Key ResponsibilitiesProvide expert support...


  • Espoo, Uusimaa, Finland Olympus Finland Oy (OOY) Full time

    About the RoleWe are seeking a highly skilled and customer-oriented Customer Support Coordinator to join our team at Olympus Finland Oy (OOY). As a key member of our support team, you will be responsible for delivering exceptional customer service and support to our clients in the Finnish market.Your ResponsibilitiesEngage with customers to understand their...


  • Espoo, Uusimaa, Finland Olympus EMEA Full time

    {"h1": "Customer Support Coordinator at Olympus EMEA", "p": "Are you a proactive individual with a passion for delivering exceptional customer experiences? We're seeking a dedicated Customer Support Coordinator to join our dynamic team at Olympus EMEA, where we're committed to making people's lives healthier, safer, and more fulfilling.In this role, you'll...

  • Customer Executive

    4 weeks ago


    Espoo, Uusimaa, Finland Tieto Full time

    Haemme asiakkuusjohtajaaTehtävässäsi on vastata Tietoevry Tech Servicesin ja asiakasyritystemme kasvun edistämisestä. Autat asiakkaitamme hyödyntämään digitalisaatiota ja muuttamaan se liiketoiminnan tuloksiksi.Tässä tehtävässä menestyy parhaiten henkilö, jolla on:Kyky ja vahva draivi johtaa kasvua ja tuoda lisää liiketoimintaa sekä...


  • Espoo, Uusimaa, Finland ManTech Full time

    Service Catalog ManagerBecome an integral part of a diverse team at ManTech International, a leading organization in the industry. As a Service Catalog Manager, you will play a crucial role in protecting national security while working on innovative projects that offer opportunities for advancement.This position requires a comprehensive understanding of IT...

  • Customer Executive

    1 month ago


    Espoo, Uusimaa, Finland Tieto Full time

    Tehtävän kuvausTehtävän kuvausTietoevry Tech Services etsii kunnianhimoisia asiakkuusjohtajia, jotka haluavat auttaa asiakkaitamme hyödyntämään digitalisaatiota ja muuttamaan se liiketoiminnan tuloksiksi.Tehtävän vastuualueetAuttaa asiakkaitamme hyödyntämään digitalisaatiota ja muuttamaan se liiketoiminnan tuloksiksiJohtaa asiakkaan...


  • Espoo, Uusimaa, Finland Evac Group Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Evac Group. As a key member of our global team, you will be responsible for performing maintenance, repairs, and commissioning services on docked and sailing vessels.Key Responsibilities:Maintenance & Repair: Perform maintenance and repair tasks on both...


  • Espoo, Uusimaa, Finland Sellforte Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Sellforte. As a key member of our customer-facing team, you will be responsible for ensuring excellent customer experience and delivering customer outcomes.Key ResponsibilitiesLead Sellforte SaaS implementation projects, identifying relevant data sources, coordinating...


  • Espoo, Uusimaa, Finland Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...


  • Espoo, Uusimaa, Finland Evac Group Full time

    {"title": "Technical Solutions Engineer", "content": "Key ResponsibilitiesTechnical Analysis: Evaluate and interpret technical inquiries from customers and sales representatives.Cross-Department Communication: Liaise with R&D, Supply Chain, and other departments to gather product technology and cost information.Collaboration: Work closely with product...


  • Espoo, Uusimaa, Finland Microsoft Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Account Management Professional. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional service and support, and driving business growth through strategic...


  • Espoo, Uusimaa, Finland ManTech Full time

    Job Title: Senior Service Delivery Program ManagerBecome an integral part of a diverse team at ManTech International, where our employees come first. As a Senior Service Delivery Program Manager, you'll play a critical role in protecting our national security while working on innovative projects that offer opportunities for advancement.We're seeking a...


  • Espoo, Uusimaa, Finland SAP Full time

    About the RoleWe are seeking a highly skilled BTP Customer Success Partner Advisor to join our team in Finland. As a key member of our Customer Success team, you will be responsible for driving the adoption and consumption of SAP Business Technology Platform (SAP BTP) services among our flagship EMEA customers.ResponsibilitiesProactively partner with...


  • Espoo, Uusimaa, Finland king of boba-tea Oy Full time

    Job Opportunity: Waiter & Kitchen Assistant at Our Indian RestaurantWe are seeking a dedicated individual to support our team as a Waiter who can also assist in the kitchen at our Indian restaurant.Key Responsibilities:Provide exceptional customer service and assist with table servicePrepare salads and cut vegetables to high standardsAssist the chef in food...